Director, Labor Management

Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men's Wearhouse, Jos. A. Bank, Men's Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moores in ten provinces. Our purpose is we help people love the way they look and feel for their most important moments. We accomplish this by putting customers at the center of every decision, rallying together to achieve common goals, and striving for excellence and continuous improvement. We help fulfill this purpose by valuing differences and knowing they make us better and showing up with courage to always do the right thing. If you want to make a difference, be part of a great team and grow, you might be a perfect fit.
About the Job
We have an exciting opportunity to join the Tailored Brands Store Facilities and Operations team as Director of Labor Management This role will lead labor planning, workforce optimization, and scheduling practices across our retail organization of nearly 1,000 stores. The Director of Labor Management is responsible and accountable for designing and implementing labor strategies that balance efficiency, cost control, compliance, and customer experience. Reporting to the VP of Store Operations, the Director will serve as the company's labor subject matter expert, collaborating closely with Operations, HR, Finance, IT, and Field Leadership to ensure labor resources are effectively aligned with business objectives. This role is based in Houston and it reports to the Vice President of Store Facilities and Operations.
What You'll Do | Key Accountabilities & Responsibilities

• Lead, coach, and develop a team of labor management professionals, fostering a culture of analytical rigor, innovation, and continuous improvement in labor planning.
• Develop and execute labor management strategies that align with sales growth, service standards, and profitability goals, analyzing labor trends and costs to maximize efficiency and ROI.
• Partner with executive leadership and Finance to forecast and model labor needs, ensuring alignment with budgets, business initiatives, seasonal peaks, and promotional cycles.
• Establish scalable labor frameworks - including productivity standards, staffing guidelines, and scheduling models - to ensure consistency, compliance, and operational excellence across all stores.
• Lead the design, implementation, and ongoing optimization of the workforce management and scheduling platform, collaborating with IT and vendors to oversee configuration, integrations, performance, and technology adoption.
• Advance innovation in labor management by leveraging AI, advanced analytics, and emerging technologies to enhance forecasting, optimize scheduling, and improve both efficiency and employee experience.
• Equip field leaders with tools, dashboards, and playbooks that simplify labor planning and drive consistent, effective practices across locations.
• Serve as the central liaison between corporate functions (HR, Operations, Finance, IT) and field leadership, ensuring labor practices support employee engagement, comply with labor laws, and align with business strategy.
• Contribute to broader Store Operations initiatives, driving strategic projects that support long-term growth and elevate the customer experience.

What You'll Bring | Skills & Experience

• Bachelor's degree in Business, Operations, Human Resources, or related field.
• 8-10 years of progressive experience in labor management, workforce planning, or retail operations, with at least 5 years in a leadership role.
• Strong expertise in labor forecasting, productivity modeling, scheduling, and workforce optimization.
• Hands-on experience with WFM systems (design, implementation, and vendor management).
• Deep knowledge of retail operations, labor laws, compliance, and scheduling regulations.
• Exceptional analytical, financial acumen, and problem-solving skills.
• Strong leadership and collaboration skills with the ability to influence across corporate and field teams.
• Excellent written and verbal communication skills, with the ability to simplify complex insights for diverse audiences.

Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered. Work Environment, Physical & Mental Demands

• Ability to sit and work at a computer keyboard for extended periods of time
• Ability to stoop, kneel, bend at the waist, and reach daily
• Able to lift and move up to 25 pounds occasionally
• Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment
• Hours regularly 40 hours per week, as work dictates
• This position is Hybrid and based in our Houston Corporate Office

Benefits
This role is eligible for health, dental and vision insurance, prescription drug, retirement savings (401k, employer-funded retirement plans, deferred compensation, and other defined-benefit or defined-contribution), life insurance, accident and disability, paid time off for sick leave, vacation, bereavement, jury duty, holidays (9 days per year), wellbeing program, commuter, adoption assistance, legal services, and employee merchandise discounts.
Work-Life Balance
We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:

• Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development
• Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend
• Holiday Early Departure | close out early the business day before a company observed holiday

The salary range for this position is $145,000 to $175,000 depending on merit, length of service with the Company, and other factors. We take into consideration an individual's skills, background, and experience in determining final salary. Other compensation may include a 20 % Annual Incentive Plan (AIP) bonus paid out according to policy. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.