Director, Import Operations

Director Of Import Operations

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:

• Success
• Career growth
• Teamwork
• Our commitment to diversity, equality & inclusion, and our community

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General purpose: The Director of Import Operations role will require the candidate to possess in-depth knowledge of international logistics, ocean freight shipping, freight forwarding, container management, drayage/port operations, and carrier/vendor management activities. This role will lead, direct, develop a team of logistics team members in execution of global inbound transportation operations, supporting merchandise and shipments routed from ports around the world to our final destination DCs in the US. The director plays a strategic and tactical leadership role, ensuring the safe, efficient, and cost-effective execution of import freight across our network globally. The director partners cross-functionally with supply chain, merchant operations, procurement, DC operations, compliance, and transportation to deliver operational excellence, achieve high service levels, and drive continuous improvement.

Essential functions: Support the development and execution of Ross International inbound supply chain, including leading activities related to international transportation operations, to meet performance and service level expectations while improving costs Support the development and refinement of appropriate transportation policies and programs that meet cost, service objectives, and company needs. Analyze workflow and implement process improvements. Build and maintain relationships with carriers, suppliers, and partners. Ensure carriers, 3PLs, and other partners working on behalf of company, execute according to Ross requirements and performance expectations Ensure carrier allocations, capacity commitments, carrier acceptance, on time shipping, on time delivery performance, transit time, reliability, EDI compliance, and the like support performance objectives. Implement and execute process and procedures to ensure Ross/dd's discounts operational execution meets standards established by Ross. Review and assist with establishing and driving international provider performance scorecards and related reporting, metrics, and KPIs, to continue to hold all carriers, partners, and staff accountable while consistently improving service levels Develop and implement strategic changes and projects to support performance goals, budget goals and company growth while also directing and analyzing risk. Perform projects and initiatives requested by leadership team(s) and support collaborative projects as required Partner cross-functionally with IT, finance, transportation, DC operations, and other teams to align international supply chain initiatives with broader business goals Support and develop a high-performing, geographically dispersed team of supply chain professionals

Competencies: Communication, critical thinking, accountability & execution, initiating change, collaboration, monitoring and measuring work, time management, develops people, business acumen, acts with integrity

Qualifications and special skills required: Bachelor or MBA degree in transportation, logistics or business-related field of study, 10+ years prior transportation management experience to include import transportation, drayage operations, port operations, customs entry processes, and procurement, 5-10 years manager level expertise in international transportation with experience in ocean freight shipping and freight forwarding industry. Must possess excellent written and oral communication skills and be able to communicate with all levels and departments both within and outside the company. Experience with hands on utilization of current supply chain software applications and systems, including international transportation management systems, as well as Microsoft programs (Excel, PowerPoint, Word) Knowledge of current regulatory and compliance rules and regulations (US CBP) as well as changing trade and tariff landscape. Expertise in data-driven operations management, KPI tracking, and process optimization. Must be a team player, self-motivated, self-starter and possess the ability to work and lead independently. International logistics background, within retail industry preferred

Physical requirements/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance are necessary. Vision requirements: Ability to see information in print and/or electronically. Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

Supervisory responsibilities: Manager Import Drayage (East Coast) Manager Import Drayage (West Coast)

Disclaimer: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.