Director, Customs and Global Trade

Import Director

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Job Profile Summary

This position is the main liaison with US Customs and government agencies related to the proper importation of items, duty payments, and following all international trade laws between the US and foreign countries. This leadership role will have end-to-end responsibility in the value chain to ensure items and inventory comply with local, national and international trade rules. This role should work proactively to position Five Below to be characterized as a highly regarded and compliant Importer of Record. The person will lead internal and external teams to properly setup Items, classify goods, complete entry processes accurately and timely, make necessary duty and tariff payments while balancing speed and cost. The Director will be forward-looking and strategic, working the Product Development and Merchandising teams to "engineer" products that minimize exposure to costs and importation risks. The Director will work to keep themselves and their team current, certified and well versed on the ever-changing rule sets around International Trade and the Geo-Political shifts impacting tariffs and import/export transactions.

Job Responsibilities:

• Act as primary Customs-Trade contact to merchandising teams, buyers, logistics, distribution centers, and other cross-functional teams while providing best in class customer service
• Communicate exceptions in a timely manner to the appropriate teams
• Champion the integration and collaboration of the Customs-Trade function with Product Development, Merchants, and other teams, delivering support, collaboration, and consultation to internal partners to maximize value in the import supply chain.
• Manage participation and compliance with C-TPAT program.
• Oversee activation and operation of Foreign Trade Zone location(s).
• Identify and execute cost savings opportunities through FTAs/GSP, tariff engineering, first sale valuation, Binding Ruling requests, etc.
• Ensure policies and procedures are current to minimize risk of non-compliance and impact from audits, Customs reviews, etc.
• Review and report on KPI's for Customs Broker partners and import statistics . Support and facilitate continuous performance improvement
• Support a collaborative, innovative, and results-oriented environment with a cross-functional team.
• Perform other duties as assigned

Qualifications:

• BS in Supply Chain or related field
• 15+ years of operational experience in Customs Trade
• Licensed US Custom Broker (preferred)
• Leadership skills and experience
• Excellent customer service and follow up skills
• Detail-oriented
• Analytical reporting and KPI's
• Excellent Oral & Written Communication
• Microsoft Office products (i.e. Excel, Word, PowerPoint, Access, etc.)
• Experience with selection and implementation of Global Trade Management and/or related software solutions
• Ability to work independently and in a fast-paced environment
• Excellent time management and organizational skills

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting.