Director, Catering Sales

Director Of Catering Sales

Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description A riverside conference experience off the banks of the Hudson River nestled within the Croton Bay area boasting proximity to New York City and surrounding metro areas. An historic and idyllic location that rejuvenates with a sense of belonging to create meaningful connections with friends & colleagues. A soulful place that celebrates the natural Hudson Valley beauty where guests gather on milestones of education, training and professional achievement for a toast while engaging in the wellness of the pristine outdoors. 248 well appointed guestrooms Over 70K square feet of state of the art meeting & event space Three food & beverage outlets 62+ acres of trails, expansive fitness center, basketball, team-building, volleyball and your imagination

Overview

The Director of Catering Sales leads all aspects of the catering operations, overseeing the planning and execution of high-end social functions, weddings, corporate meetings, and day conferences. This position is responsible for driving service excellence, optimizing departmental revenue, and enhancing the guest experience through meticulous event planning and team leadership. As a strategic partner working closely with the hotel's Executive Committee members, specifically the Director of Operations and Executive Chef, ensures alignment with brand standards and contributes to the property's broader operational and commercial success. This position is also eligible to participate in a quarterly sales incentive plan, based on booking production.

Essential Responsibilities:

• Lead and manage the daily operations of the Catering department to ensure seamless coordination and exceptional execution of all events.
• Act as the primary point of contact for high-profile, complex, or top-revenue events, ensuring client expectations are exceeded from initial planning through post-event debrief.
• Collaborate cross-functionally with Sales, Culinary, Banquets, and other departments to deliver cohesive and exceptional event experiences.
• Hire, train, mentor, and support a high-performing team of catering professionals, fostering a culture of accountability, service, and innovation.
• Oversee the creation, review, and approval of banquet event orders (BEOs), floor plans, and function summaries.
• Actively sell and oversee large-scale social events, including luxury weddings, galas, nonprofit fundraisers, and milestone celebrations.
• Support catering sales efforts by maintaining relationships with key social and corporate clients, conducting site visits, and participating in client presentations and negotiations.
• Partner with the sales and marketing team to develop and execute strategies that drive catering revenue, maximize event space utilization, and increase market share.
• Drive departmental revenue goals by supporting sales strategies, managing forecasting and budgeting processes, and identifying growth opportunities.
• Lead and participate in internal meetings including BEO reviews and post-event evaluations.
• Maintain strict adherence to hotel and brand standards, ensuring all events align with Pyramid Global Hospitality guidelines.
• Manage escalated client concerns with a high level of professionalism and responsiveness, maintaining strong client relationships and encouraging repeat business.
• Contribute to marketing strategies aimed at attracting weddings, social celebrations, and group events.

Qualifications

Minimum 710 years of progressive experience in luxury or upscale hotel catering, event operations, or conference services. Proven experience in planning and executing high-end social and corporate events. Demonstrated success in selling and managing large-scale weddings, galas, or high-touch social functions. Strong leadership, communication, and organizational skills. Proficiency in Delphi, Opera, or similar event management systems. Ability to work a flexible schedule, including evenings, weekends, and holidays as needed. Bachelor's degree in Hospitality Management or a related field preferred.

Compensation Range The compensation for this position is $95,000.00/Yr. - $95,000.00/Yr. based on qualifications and experience.