Director, Business Relationship Management

Director, Business Relationship Management

The Director, Business Relationship Management is responsible for owning business and executive relationships, building trust and confidence through a consultative management approach by ensuring that project teams deliver on its strategic value throughout the demand, planning and delivery phases of the customer journey. This position develops strategic business relationships to executives and senior management in providing strategic and tactical consulting support and guidance through technology projects, system conversions and change initiatives. Proactively educates and informs business partners, by sharing knowledge of technology opportunities and risks to build competitive advantages and improve efficiency and effectiveness of supported lines of business. This position will facilitate an environment that optimizes the use of technology resources and services to meet the needs of the business. Understands, communicates, and advocates for business goals and strategies to the technology organization. Proactively envisions the solution/end-state architecture in partnership with business partners. This position will be responsible for ensuring communication of decisions and relevant information to all levels of technology and business organizations regarding business line requests and projects. The role promotes innovative technological solutions and services in the domain to drive incremental value. Reporting to the Sr. Director, Business Relationship Management, this role will be a member of the technology department and will work collaboratively with cross-functional stakeholders at Quest to ensure that the organization delivers on its services and commitments.

Please note this is a hybrid opportunity (3 days on-site and 2 days work from home) based out of Tampa, Florida.