Director, Ambulatory Services

Overview

Provides administrative and clinical leadership for an assigned clinical department or program, which may include one or more patient care teams. Establishes and implements goals, standards and practices that guide and support patient care initiatives while ensuring the delivery of high-value quality care and exceptional care experiences. Develops and fosters a solid partnership with physicians, medical staff and Sutter Health leaders, care teams and other employees to facilitate and collaborate on initiatives, to resolve operational challenges and/or to improve processes. Works with senior leadership to develop and establish short- and long-term strategic plans that complement system, operating unit or affiliate goals and initiatives, including business, operations, and/or organizational priorities. Sets priorities and allocates resources to align with business objectives and annual plan. Develops and establishes the direction of policies and procedures, and sets a structure for providing safe, consistent and effective patient care. Establishes overall operating and capital budget with input from management team, ensuring financial targets are achieved and variances are addressed timely.

Job Description

Education:

• Graduate of an accredited school of nursing.

Certification & Licensure:

• BLS-Basic Life Support Healthcare Provider
• RN-Registered Nurse of California

Department Required Certifications & Licenses:

• Department: ACLS-Advanced Cardiac Life Support
• Department, Sansum: PALS-Pediatric Advanced List Support

Typical Experience

• 6 years recent relevant experience

Skills and Knowledge

• Demonstrates clinical proficiency and knowledge to effectively plan and coordinate patient care consistent with applicable standards and regulations.
• Working knowledge and thorough understanding of state/federal/local and/or accreditation standards and requirements as it relates to operations and organization, with the ability to interpret and implement applicable standards and requirements.
• Knowledge of emerging trends and regulatory changes, and how it impacts operations.
• Solid understanding of operations and workflows, and how department’s process/workflow impacts other department operations.
• Understands business and operational requirements, demonstrating ability to design and establish goals to meet long and short-term objectives.
• Demonstrates credible leadership presence, with the ability to respond to questions with logic, clarity, calmness and authority; and the ability to motivate and engage others.
• Ability to build and establish effective working partnerships with employees, peers and leaders to achieve business objectives.
• Collaboration skills to facilitate open sharing of information and cooperation with various stakeholders.
• Ability to handle difficult circumstances and make sound business decisions with little direction.
• Working knowledge of wage and hour laws.
• Demonstrates commitment to providing exceptional customer service and responding to customer needs/requests in a prompt, courteous manner.
• Verbal and written communication skills, with the ability to convey concepts and communicate information or issues in a manner that is readily understood by management and employees.
• Interpersonal skills with the ability to deliver presentations to a variety of audiences.
• Understanding of the budgetary process and the healthcare financial environment.
• Demonstrates effectiveness in achieving goals through individuals without having direct control of those resources.
• Delegates effectively, with the ability to manage and prioritize multiple projects in a fast-paced environment with changing business priorities.
• Demonstrates flexibility and is adaptable to change, and is able to inspire others to welcome change.
• Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment.

Physical Activities and Requirements

See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements

Additional Details

• Job Shift: Days
• Schedule: Full Time
• Days of the Week: Monday - Friday
• Weekend Requirements: As Needed
• Benefits: Yes
• Unions: No
• Position Status: Exempt
• Weekly Hours: 40
• Employee Status: Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $85.47 to $136.76 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.