Desktop Support Technician - Brooklyn

Overview

Desktop Support Technician – Evening Shift. Schedule: Sunday through Thursday, 4:00 PM – 12:00 AM. Location: Brooklyn, NY. Training with day shift for the first 3–4 weeks. Compliance with flu shot requirements is mandatory.

Responsibilities

• Provide Level 2 desktop support for hardware, software, and peripheral issues.
• Troubleshoot and resolve technical problems efficiently and independently.
• Support Windows 11 environments and enterprise applications.
• Collaborate with day shift teams during training and transition periods.
• Maintain accurate documentation of incidents and resolutions.
• Ensure compliance with organizational IT policies and procedures.

Qualifications

• Education: Bachelor’s degree preferred. If not completed, candidate must be actively pursuing or making arrangements to obtain it.
• Experience: Proven experience as a Desktop Support Technician (Level 2 or higher). Prior healthcare environment experience highly preferred.
• Ability to start with minimal ramp-up time.

Desired Skills

• Strong troubleshooting and diagnostic skills.
• Excellent communication and customer service abilities.
• Familiarity with ticketing systems and remote support tools.
• Experience with Windows 11 is a plus.

Experience Level

Intermediate Level

Pay

The pay range for this position is $25.00/hr.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace

Fully onsite position in Brooklyn, NY.

Application Deadline

Anticipated to close on Oct 3, 2025.

About TEKsystems

TEKsystems is an Allegis Group company and an equal opportunity employer. We partner in transformation, serving clients across North America, Europe and Asia. Learn more at TEKsystems.com.