Deloitte Technology Associate Intern, Technology Support

Deloitte Technology Associate Internship, Technology Support New York, NY

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting internship opportunity with Deloitte Technology US (DT - US). We are curious and life-long learners focused on technology and innovation.

Work you'll do

As a Deloitte Technology-US intern within the Customer Experience Organization (CXO), you will be responsible for maintaining end-user relationships at all levels of the organization. You will provide technical support to Deloitte's mobile workforce locally, at client engagement sites, or other locations as required.

This role will allow you to demonstrate your extraordinary customer service and technical support skills to solve problems with laptops, printers, software, and mobile devices. You also could showcase your presentation skills through the delivery of training related programs to the user community.

This is an in-office role which works 100% onsite (five days a week) at our Deloitte location.

Responsibilities:

• Perform hardware and software configuration, maintenance, upgrades and troubleshooting of laptops, mobile devices, and printers.
• Engage with vendors to coordinate hardware repairs for laptops, mobile devices, and printers.
• Maintain accurate inventory of all IT assets.
• Assist with one-on-one and group training for peers and customers, including onboarding of new hires.

The team

Deloitte Technology US (DT - US) helps power Deloitte's success, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The ~3,000 professionals in DT - US deliver services including:

• Cyber Security
• Technology Support
• Technology & Infrastructure
• Applications
• Relationship Management
• Strategy & Communications
• Project Management
• Financials

Customer Experience

The Customer Experience (CXO) team is DT US first line of contact with personnel. Providing walk-up support, asset management, PC compliance, and mobile devices support, CXO provides hands-on support to Deloitte employees.

A successful candidate will have:

• Strong interest in pursuing a career in technology
• Strong communication, teaming and presentation experience
• Ability to build relationships across teams, levels, geographies, etc.
• Demonstrated problem solving and critical thinking skills
• Ability to manage and deliver multiple projects/assignments/responsibilities in a fast-paced environment

Qualifications

Required:

• Associate's Degree in progress at a CUNY school with a minimum GPA of 2.5
• Must be at least 18 years of age
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Ability to lift up to 50 pounds

Preferred:

• Experience providing demonstrated technical support of computer hardware/software, including laptops, printers, and smartphone technologies, MS Windows and MAC OS, MS Office 365 products or other cloud-based technologies.

This start date for this position will be in 2026.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $30.