Delivery Consultant SAP GenAI/ML, Professional Services, SAP

Proserve Cloud Architect (PCA) At Amazon Web Services

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). In this role, you will work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud solutions. You will be a key player in the pre-sales process, providing technical expertise and guidance throughout the customer's cloud journey.

In this role, you will be responsible for creating and leading the solution design to address customer business outcomes (CBO). Operating as the conduit between ProServe Account Executives and our Product and Solutions SAP CoE team, you will ensure proposed solutions are realistic, achievable, and optimize ProServe and/or our partners to maximize CBOs. As a PCA you are a trusted advisor to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges.

As a technical SME, you will share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements. Your experience in designing technical solutions within the technology/consulting sector will equip you with the ability to architect complex, scalable, and secure solutions tailored to meet the specific needs of each customer, translating technical concepts into business value. Your success as a PCA will be linked to impacting the signing of SOWs, and the successful implementation of solutions which achieve CBOs while exceeding customer satisfaction (CSAT) expectations.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key Job Responsibilities

• Designing complex, scalable, and secure AWS Solutions to deliver customer business outcomes (CBOs)
• Providing technical guidance and best practices during pre-sales and implementation phases
• Collaborating with Account Managers and Customers to ensure proposed solutions are realistic and achievable
• Acting as a trusted advisor to customers on industry trends and emerging technologies
• Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts