DCIM Administrator

Data Center Infrastructure Management Support

Under moderate supervision, provide support and administration for the Data Center Infrastructure Management (DCIM) application Nlyte. Responsibilities will include, but are not limited to, support for or completion of, asset creation, infrastructure creation, workflows, layouts, materials, application upgrades and updates/patches, Energy Optimizer (NEO), reporting and dashboards within the Nlyte application suite. Additionally, the role is responsible for continuous development and improvement of governance and adherence for data integrity, accuracy and consistency of data relative to other platforms in the organization, asset management, metrics and all existing and new procedures.

Essential Duties and Responsibilities:

• Assist in oversight of assigned tasks in Nlyte and ServiceNow.
• Continuous review and improvement of Nlyte data accuracy.
• Participate in response for audit activities.
• Proficiency in the management and operation of a Data Center.
• Demonstrate understanding of infrastructure cabling.
• Demonstrate understanding of networks.
• Continuous integration and deployment of operation, administration and maintenance of the Nlyte platform.
• Proficiency in Microsoft 365.
• Proficiency in communication for collaboration with multiple teams in support of Truist Purpose, Mission and Values.

Qualifications:

• Bachelor's degree in Computer Science or related field, or equivalent education and related training.
• Five years of relevant Information Technology experience.
• A demonstrated understanding of applied enterprise computing technology.
• Knowledge of data flow, mainframe/client server software, problem analysis and performance enhancement.
• A demonstrated understanding of project management.
• A demonstrated understanding of network interfaces and technologies.
• A demonstrated understanding of infrastructure cabling concepts and best practices.
• A demonstrated understanding of blade server technology and concepts.
• A demonstrated understanding of Data Center Infrastructure management tools (DCIM).
• Resourcefulness in multi-tasking, anticipating needs, developing creative recommendations and researching/synthesizing information to resolve complex problems.
• Ability to acquire complex technical concepts through training and self-study.
• Excellent interpersonal and communication skills.
• Ability to travel, occasionally overnight.

Other Job Requirements / Working Conditions:

• Sitting Constantly (More than 50% of the time)
• Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
• Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
• Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.