Data Center Operations Manager, DCO

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key Job Responsibilities

• Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance.
• Maintaining existing Data Centers.
• Helping build and bring online new Data Centers.
• Constantly improving all our processes and procedures.
• Assisting & managing relationships with external vendors & contractors.
• Liaising with internal teams & management groups.
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers.
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes.
• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

About the Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain, and we’re looking for talented people who want to help.

Qualifications

Basic Qualifications

• 4+ years of Information Technology (IT) experience, or Bachelor’s degree in computer science, engineering, mathematics or equivalent.
• 2+ years of operations and on‑call support for data center facilities, mission critical plants, or production facilities experience.
• 2+ years of networking experience (such as DNS, DHCP, SSL, OSI Model, and TCP/IP).

Preferred Qualifications

• 2+ years of data center experience.
• Experience communicating results to senior leadership, or experience in building financial and operational reports/data sets that inform business decision‑making.
• Experience conducting interviews and making effective hiring decisions.
• Project management certification such as PMP, Scrum, or other Agile certification.
• Knowledge of AWS services, such as Elastic Compute Cloud (EC2), Elastic Block Storage (EBS), and Simple Storage Service (S3).

Compensation and Benefits

The base pay for this position ranges from $96,900/year in our lowest geographic market up to $216,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit

Equal Opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

This position will remain posted until filled. Applicants should apply via our internal or external career site.