Customer Tech-Sales Performance Management (SPM) Architect-Manager

Customer Tech-Sales Performance Management (SPM) Architect-Manager

Location: Chicago, Anywhere in Country

Salary: Competitive

Job Description

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY is a global leader in business and technology transformation. Our bold ambition and sector-agnostic model place us at the center of change for organizations across industries including Technology, Life Sciences, Energy, Manufacturing, Consumer Goods, and beyond. We help clients modernize operations, adopt cutting-edge platforms and achieve measurable outcomes. Our purpose is clear - to help organizations thrive in an economy that is trusted, resilient, and built for sustainable growth.

As a Manager in SPM Architecture, you will be at the forefront of designing and implementing cutting-edge Sales Performance Management and Incentive Compensation Management solutions. You'll work closely with clients across industries to modernize their compensation platforms, drive operational efficiency, and deliver measurable business outcomes.

Your Key Responsibilities

In this role, you will lead the technical design and architecture of SPM platforms, ensuring alignment with business goals and scalability across enterprise environments. You will collaborate with cross-functional teams and global delivery centers to deliver high-quality solutions. Your responsibilities will include:

• Leading end-to-end architecture and design of SPM platforms (SAP Commissions, Varicent, Xactly, Spiff)
• Translating complex compensation models (quotas, incentives, accelerators, draws, SPIFFs) into scalable system architecture
• Designing data pipelines and integration strategies across ERP, CRM (Salesforce, Dynamics), HR, and finance systems
• Driving modernization efforts from on-premise to cloud-native ecosystems
• Providing technical oversight and governance for development teams
• Ensuring compliance with data privacy and industry regulations (SOX, GDPR, HIPAA)
• Mentoring junior architects and developers
• Supporting reporting and analytics capabilities for accurate and timely insights

Skills and Attributes for Success

To excel in this role, you'll need a blend of technical expertise, strategic thinking, and leadership capabilities. Key skills include:

• Strong communication and client-facing presence, with the ability to lead executive-level discussions
• Deep understanding of incentive compensation processes and SPM platforms
• Expertise in data modeling, ETL/integration design, and performance tuning
• Familiarity with cloud platforms (AWS, Azure, GCP) and API-based integrations
• Ability to manage global delivery teams and ensure solution quality
• Commitment to documentation, governance, and best practices

To Qualify for the Role, You Must Have

• A Bachelor's degree in Computer Science, Engineering, Information Systems, or related field (Master's preferred)
• 8+ years of experience in incentive compensation/SPM implementations
• 5+ years in a technical architect or solution lead role
• Deep expertise in SAP Commissions and at least one other major SPM platform (Varicent, Xactly, Spiff)
• Strong experience with SQL, reporting tools, and data visualization
• Familiarity with cloud environments and integration frameworks
• Excellent problem-solving and analytical skills
• Ability to travel based on client needs

Ideally, You'll Also Have

• Certifications in SAP Commissions, Varicent, or other ICM platforms
• Experience working in regulated industries (e.g., Life Sciences, Financial Services)
• Exposure to Agile delivery methodologies
• Experience with embedded analytics or BI tools

What We Look For

We're seeking individuals who combine deep technical knowledge with a passion for solving complex business challenges. You should be a strategic thinker, a collaborative leader, and someone who thrives in dynamic environments. Your ability to bridge business needs with technical solutions will be key to driving success for our clients and teams.

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.