JobsUSACustomer Success Manager
Company : Compunnel Software Group, Inc.
Location : Tempe, AZ, 85281
Posted Date : 15 September 2025
Job Details
Overview
As a Manager on the Merchant Sentiment Operations team , you will oversee the day-to-day operations and long-term success of your team. This role requires a strong people leader who is solution-oriented, thrives in fast-paced environments, and can effectively guide and motivate teams toward collective goals.
You will be responsible for fostering collaboration, supporting employee development, driving problem-solving initiatives, and ensuring a high-performance team environment.
Key Responsibilities
- Oversee daily operations and long-term success of the Merchant Sentiment team.
- Manage, guide, and motivate team members to achieve collective goals.
- Foster team collaboration, employee development, and effective problem-solving.
- Facilitate in-person 1:1 meetings with direct reports and connect with cross-functional partners.
- Provide immediate support and problem resolution for team members.
- Nurture a collaborative, high-talent environment aligned with company goals.
Requirements
Must-Haves:
- 2+ years of people leadership experience .
- Strong ability to thrive in a fast-paced, changing environment .
- Passion for developing teams and raising performance to a high talent bar .
- Familiarity with Salesforce, JIRA, and Workday systems.
- Ability to be physically present in the Tempe corporate office (in-office days determined by business needs).
Preferred Qualifications
Nice-to-Haves:
- Proficiency in Excel / Google Sheets .
- Project Management experience.
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