Customer Service Representative Location: Post Date: 06-12-23

Company : FastSigns

Location : Washington, DC, 20004

Posted Date : 11 October 2025

Job Type : Other

Category : Customer Service

Occupation : Customer Service Representative

Job Details

Benefits:

Health insurance
Opportunity for advancement
Training & development
Vision insurance

FASTSIGNS #11603 is hiring for a Sales Representative - Level 1 to join our team! FASTSIGNS of Greater North Austin, our mission is to deliver impactful, high-quality signage that helps our customers grow and thrive. We combine the power of a national brand with the dedication of a local team to provide:

Outstanding customer service
Creative, forward-thinking solutions
Strong, long-term relationships

Were driven by a shared culture of:

Positive mental attitude
Goal-directed behavior
Self-motivation
Sense of urgency
Never stop learning.

Together, we make every project purposefuland every experience exceptional. Benefits/Perks:

Health Insurance
Vision and Dental Insurance
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities

A Successful FASTSIGNS Sales Representative - Level 1 Will:

Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Assist with handling the inside sales that come in via phone and walk-ins, and internet leads. Once a project is communicated to you by the customer, the project will then need to be routed to the appropriate salesperson or quoted, put in design, and managed between you and the customer until it is picked up, shipped or installed.
Communicate with customers about the order status and order pick up, QC incoming orders prior to calling customers.
Receive customer payments
Participate in team selling
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Follow up with dormant customers through phone calls and emails.
This position manages the front desk and your presence is critical everyday. Front desk sales involves tidy appearance, willing to be on your feet, and friendly personality on the phone and in-person.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Prior experience in health care, construction or event management is preferred, but not required.

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!SkillsTraits Needed:

Excellent communication skills (in person, phone, and email)
Proactive sales activities
Calm under pressure
Eager to learn
Team player
Self-motivated
Success driven
Able to manage multiple orders and projects

This is a fast paced environment. The front desk is maintained Monday - Friday from 8:30am to 5:00pm with a 1 hour lunch. Please only apply if you can work those hours. #J-18808-Ljbffr