Customer Service Representative

*Description*
TEKsystems is proud to partner with a locally owned, community-focused organization in search of Customer Service Representatives to join their diverse and inclusive team. This is a fantastic opportunity to work with a company that supports some of the nation's most recognized brands, including Lowe's, Amazon, Target, and Walmart.
What You Will Do:
Responsible for handling work ticket orders for their national accounts received electronically or by phone, a lot of the calls can be outbound in nature.
Qualifying/verifying customer requests.
Checking technicians in and out, and booking/dispatching purchase orders to subcontractors or divisions in a timely manner.
Effectively managing Customer Requests for service by ensuring prompt, knowledgeable service to the customers' satisfaction.
Other duties as assigned
*Skills*
foodservice, customer service, food prep, data entry, service, Call Center, Client Services Rep, Work orders, Order Entry
*Top Skills Details*
foodservice,customer service,food prep,data entry,service
*Additional Skills & Qualifications*
1+ year of customer service experience, prefer retail experience over standard call center roles
Previous experience is call center is a plus. Solid tenure. At least one year at each position.
Proficient in Microsoft programs
Attention to detail
*Experience Level*
Entry Level
*Pay and Benefits*
The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending