Customer Service Coordinator

Company : Aston Carter

Location : Huntersville, NC, 28078

Posted Date : 15 September 2025

Job Type : Other

Category : Customer Service

Occupation : Customer Service

Job Details

Job Title: Logistics/Sales Coordinator
Job Description
Assist the Sales Team with sales order processing, communication with customers regarding new or existing sales orders, and managing the lifecycle process for new manufacturing orders. Monitor outstanding sales and purchase orders and close them out if necessary. Manage Master Data by updating or adding new items into ERP, ensuring information is correct for Order Management and Production. Maintain customer data information in the system, validate information for new or existing items, and update orders with changes when necessary. Assist the Logistics Team by managing daily shipment activities to ensure timely pickup and delivery and working with the customer service team to schedule outbound shipments. Create production orders with accurate dates and follow up on changes from start to end.
Responsibilities

Assist the Sales Team with sales order processing.
Communicate with customers regarding new or existing sales orders.
Manage the lifecycle process for new manufacturing orders.
Monitor outstanding sales and purchase orders and close them out if necessary.
Update or add new items into ERP, ensuring information is correct for Order Management and Production.
Maintain customer data information in the system.
Validate information for new or existing items is correct.
Update orders with changes when asked.
Assist the Logistics Team with managing daily shipment activities to ensure timely pickup and delivery.
Work with the customer service team to schedule outbound shipments.
Create production orders with accurate dates and follow up on changes from start to end.

Essential Skills

Sales/Order Management, 2 years (Required)
Logistics Knowledge/Experience, 1 year (Preferred)
Clerical, 1 year (Preferred)

Additional Skills & Qualifications

Dependable and reliable.
Detail-oriented.
Autonomous and independent worker.
Problem solver.

Pay and Benefits
The pay range for this position is $45000.00 - $55000.00/yr.
Company benefits:
401(k) available
401(k) company matching
Health Insurance coverage
Paid time off available
Workplace Type
This is a fully onsite position in Huntersville,NC.
Application Deadline
This position is anticipated to close on Feb 7, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

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