Crisis Intervention - Behavioral Health

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This job assists in ensuring the safety and well-being of behavioral health, high-ris, and forensic patients by leading operational daily rounding, providing real time education, and reinforcing safety protocols to support safe patient care. The Crisis Interventionist responds to crisis situations, delivers immediate safety guidance to staff, and collaborates with clinical teams to reduce workforce violence risks. The Crisis Interventionist ensures safety processes are followed, identifies gaps in safety practice, and escalates concerns to appropriate leadership for timely resolution.
Education:
Required: Associates Degree
Work Experience:
Required: Minimum 2 years of experience working in behavioral health, emergency response, security, or crisis intervention.
Preferred: Experience in healthcare or hospital setting.
License/Certifications:
Required: Crisis Prevention Intervention (CPI) (must be obtained within 6 months of hire, Basic Life Support (BLS)
Knowledge Skills & Abilities (KSAs)

• Proficiency in basic computer systems and documentation tools
• Strong interpersonal and communication skills
• Ability to recognize and respond effectively to behavioral health crises
• Knowledge of safety and de-escalation techniques
• Ability to educate staff in real time on safety practices
• Familiarity with hospital or clinical safety protocols

Job Duties

• Conducts daily behavioral health and safety rounds, ensuring adherence to unit-specific safety plans and protocols.
• Responds to behavioral health crises or safety concerns, working with staff to de-escalate and stabilize situations.
• Delivers real-time education to clinical and non-clinical staff on appropriate safety practices for high-risk patient care.
• Documents safety observations and interventions accurately and timely.
• Collaborates with nursing, providers, and security to ensure coordinated crisis response.
• Participates in patient huddles or unit meetings to provide safety updates and recommendations.
• Supports new staff orientation by setting expectations for behavioral health safety and participates in workplace violence prevention initiatives.
• Identifies environomental safety hazards, reports concerns to leader, and assists with high-risk patient transporation as needed

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
(Highest Level) Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
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Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.