Coordinator, MSK Patient Registry, 40 Hour, Days

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Performs a variety of tasks that include assisting and monitoring the completion of patient surveys and clinical data entered into the Patient Registry. This position is responsible for patient flow through the survey room, patient data entry and completion of required survey data at critical time points during the patient care continuum. Once entered, this position is also responsible for the integrity of collected data for the purpose of clinical care and research.

I. Major Responsibilities:

1. Assists patients in the direct entry of survey data into the patient registry system.

2. Monitors patient/physician visit schedules (IDX and Allscripts) to capture patient data at critical time periods in their care.

3. Maintains clinic flow to ensure that survey completion does not interfere with clinical care of physician visit routines.

4. Ensures follow-up of patient documentation and uses paper survey data to capture critical data when patients are unable to use the registry system.

5. Mails appropriate surveys and contact patients to collect survey data as required.

II. Position Qualifications:

License/Certification/Education: Required: 1. Associates Degree in Health Business Administration or a related field.

Experience/Skills: Required: 1. Three years of related experience. 2. Proficiency with Microsoft Office applications, including Access. 3. Familiarity with medical terminology. 4. Ability to manage daily work to meet department goals.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.