Controlling Operations GBU-CF Service Manager - North America GenMed

Company : Sanofi
Location : Cambridge, MA, 02141
Posted Date : 14 October 2025
Job Type : Other
Category : Management
Occupation : Service Manager
Job Details
Controlling Operations GBU-CF Service Manager - North America GenMed
Ready to push the limits of what's possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.
The GenMed OpEx Service Manager will be accountable for service quality by supporting the implementation of process efficiency and ensuring coordination between the GenMed business operations and hubs. This role is part of the NA GBU/CF Service Management team, within Controlling Operations and will work very closely with the Brand OpEx Service Delivery/Service Management team. This person will help to identify and implement new ways of working as we implement the Controlling Operations core model.
We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?
Main Responsibilities
- Provide end-to-end oversight of Controlling Operations core model processes and service quality.
- Continuously challenge legacy ways of working/status quo, identify gaps across the GBU and recommend new ways of working with Service Delivery and the customers.
- Establish strong relationship with Service Delivery Hub team.
- Foster strong relationship with stakeholders and be the voice of the customers (CFOs and FBPs).
- Support the businesses to deliver to strategy and results, analyze OPEX, and drive standardization and automation across the department.
- Provide key ad-hoc OPEX support to GBU CFO & FBP, focusing on high quality OPEX management.
- Support all key finance initiatives.
- Educate client groups on all aspects of financial policies and processes to ensure full compliance.
- Ensure compliance with all internal control requirements.
About You
Educational Background:
- Bachelor's degree from an accredited four-year college or university with an area of specialization in Accounting or Finance. MBA and/or CPA preferred
Professional Experience:
- Minimum 7 years of diversified financial/accounting experience; pharmaceutical and/or pertinent industry experience preferred
Major Skills and Competencies:
- Demonstrated experience modeling ethical behavior in challenging situations required.
- Experience in collaborating amongst senior management, business, and functional leaders.
- Must have the ability to influence and shape business decisions.
- Demonstrated results building partnerships with multi-levels across businesses required.
- Strong organization and communications skills required.
- Strong business partnering, collaboration, and interpersonal skills required.
- Ability to motivate and empower others to achieve a desired action required.
- Strong analytical capabilities with big picture orientation.
- Strong excel skills
- Strong experience in leading implementation of successful projects and process improvements required.
- Experience in SHIFT and TM1 preferred
Main Interactions
- GBU CFO, FBP and FP&A team
- Brand OpEx Service Delivery
- Brand OpEx Service Management team
- Expert Functions (Tax, Treasury) DS&A and Internal control, as needed
- Other Business Operations functions, as needed
- Internal & External auditors, as needed
Why Choose Us?
- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave.
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