Conference Center Planner

Pyramid Global Hospitality

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description

We offer a unique and fulfilling opportunity in a corporate office setting, where we provide an unparalleled hospitality experience to our clients! Combining office management, meeting & event services and top-notch guest service, we whole heartedly support our employees and keep them excited to support our clients in line with our People First Culture. We are looking for an individual passionate about hospitality with a "be the difference" mindset, paired with professional polish, strategic thinking, and operational efficiency. Our culture connects our team nationwide and our organization is committed to a structure that supports a positive work-life balance. We offer comprehensive benefits, 401k matching and learning opportunities to develop and grow our team. Our team's success is our success and excellence is the standard we live by.

Overview

If you love creating memorable experiences for clients while being an organized critical thinker and amazing planner we are looking for you!

The Conference Center Planner is a unique multipurpose space that hosts a variety of video shoots, meetings and events. The Planner will act as the primary liaison between the client and the staff of the property while focusing on the clients expectations. Is a role model of and holds our colleagues accountable to following our Mission, Core Values, First Priorities, Policies and Procedures. Flexible hours needed to cover occasional late events.

Basic Functions

• Plans and ensures execution of events to include but not limited to dates/timing of arrival and departure, room set-ups, diagrams, audio visual/production needs, special needs, special events, on/off-site entertainment, transportation
• Knowledgeable with the propertys accommodations, meeting facilities and support services available at and through the property in order to best promote the effective utilization of the property by assigned corporate accounts
• Promote the use of the propertys ancillary services (i.e. screenings, cocktail receptions and theme parties) in fulfilling the general, unique or special meeting objectives of the clients and generally promoting the property as the facility best suited to meet their meeting needs and requirements
• Promote the property in arranging and conducting site visits by key client contacts for the purpose of planning, organization and coordinating of all meeting needs and requirements
• Follow proper channels when seeking authorization for special rates, concessions, discounts, etc.
• Ensures group billing is accurate
• Review distribution of in-house reports to ensure consistency and completeness of information
• Attend weekly designated meetings
• Communicates effectively verbally and in writing with clients in timely manner
• Communicates effectively verbally and in writing all details of events to appropriate personnel in timely manner
• Enhances group events and department profitability by using up-selling techniques
• Communicates frequently with group contact and attendees to ensure expectations are met or exceeded.
• Coordinates vendors, obtains quotes, client contracts etc.
• Takes a proactive approach toward client satisfaction.
• Responds to all client evaluations rated fair or poor.
• Performs some administrative to include distribution of event orders, reports, filing, etc.
• Follow grooming standards maintaining a professional image in dress/uniform and mannerisms

Qualifications

• High School Diploma or equivalent; minimum 2 years experience in hotel, convention/conference center, preferable in conference services department
• Knowledge of conference service equipment, set-up styles, and audio-visual; excellent computer software knowledge of Microsoft Office and Delphi
• Excellent verbal and written communication skills; excellent organization skills.

Compensation Range: $32.00/Hr. - $32.00/Hr. based on qualifications and experience.