Compliance Director, Fair and Responsible Banking Advising (US)

Compliance Director, Fair and Responsible Banking

The Compliance Director, Fair and Responsible Banking oversees the Bank's Fair and Responsible Banking program related deliverables, including developing and maintaining critical Fair and Responsible Banking programs such as the Fair and Responsible Banking Risk Assessments and Fair and Responsible Banking Monitoring & Testing plan, as well as conducting in scope Advisory services and Monitoring and Testing activities. This role is also accountable for Fair and Responsible Banking related exam and audit management as well as the remediation of any Fair and Responsible Banking program issues. This role oversees Board and Executive level reporting. As such this role is responsible to set and implement priorities for the team and to seek technology enablement as appropriate to advance the program. The function uses all available information, and analytics support to U.S. Compliance, including Fair and Responsible Banking to proactively monitor and report risk and consistently identify opportunities to enhance Fair and Responsible Banking risk management. Manages a team of professional experts in Fair and Responsible Banking compliance and conduct risk and applying modern data analytics to these professional disciplines. This role also manages compliance aspects of the applicable fair lending laws, including the Equal Credit Opportunity Act, Fair Housing Act, as well as Fair and Responsible Banking related expectations communicated by the OCC, FRB and CFPB. This role works closely with various internal stakeholders/partners to understand business objectives, identify data/information needs, drive opportunities for improvement and generate insights supporting well-informed business and risk management decisions and strategies. Leads Compliance's data transformation and drives innovation for the Compliance function.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Responsible for the creation and execution of the US Compliance Fair and Responsible Banking program frameworks, policies and procedures within mandate that satisfy all TD Bank Group ("TDBG") applicable US regulatory requirements and align with industry leading practices and that supports an effective Compliance Management System ("CMS")
• Provides second line of defense risk-based oversight and leads and maintains the Fair and Responsible Banking Compliance program elements including but not limited to: Advisory services, Monitoring and Testing activities, Exam and Audit management, Program Remediation and Board/Executive level reporting in accordance with the US Compliance Operating Framework, and the US regulatory requirements and expectations
• Supports the creation and execution of strategy, standards, and objectives for the US Fair and Responsible Banking Program
• Sets the strategic direction and lead planning activities within mandate
• Designs US Fair and Responsible Banking program elements to meet relevant regulatory requirements, standards, and expectations as well as internal compliance policies established by the Boards; prioritize strategic initiatives based on the assessment of risk; and oversee the effective execution of relevant initiatives; Prepares and presents reporting at the most senior level of the organization to appropriately reflect risk
• Keeps pace with technological advancements in modernizing the program to keep pace or exceed industry standards
• Uses all relevant data as required, to provide review, challenge, and feedback to advise and challenge the first line
• Uses all relevant data to review and challenge the first line as related to new products/businesses approval process to ensure alignment with TDBG's risk appetite
• Adheres to, coordinates, and supervises the responsibilities included in the US Compliance Department Mandate; and the Legal and Regulatory Compliance (including Financial Crime) Management Framework ("LRC RMF")
• Develops strategies to appropriately mitigate fair banking compliance risks to support TDBUSH and TDGUS in achieving its strategic objectives, while protecting our brand
• Provides objective guidance and independent review and challenge related to fair banking compliance risk management matters
• Reports to senior management, the TDBUSH and TDGUS Risk Committees of the Board, and/or regulators periodically and when material breaches of Laws, Rules, and Regulations (LRRs) or material regulatory compliance risk events occur
• Reviews that reports are supported by sufficient pertinent information that is verified or reasonably verifiable
• Develops and maintains constructive relationships between the Senior Business Management across TDBUSH, the Senior Compliance Leaders and regulatory agencies to support sustained trust in TDBUSH and TDGUS Compliance by our regulators and management
• Supports the self-assessment of the US Compliance Department, at least annually, for providing input to the US Chief Compliance Officer to facilitate the assessment of the US Compliance function's effectiveness

Education & Experience:

• Bachelor's degree or equivalent experience required
• 10+ Years of related experience
• Demonstrates in-depth working knowledge of the financial services industry and applicable laws, regulations and industry practices
• Demonstrated experience leading regulatory compliance activities
• Proven ability to develop project plans and independently coordinate and complete projects
• Excellent written and verbal communication skills, including a demonstrated ability to clearly provide written reports that accurately and clearly summarize issues and present solutions in an understandable and logical manner
• Proven ability to influence others' actions and decisions without express authority
• Proven ability to analyze complex laws and regulations and relate those laws to procedures of assigned areas
• Demonstrated ability to develop and maintain productive business relationships with internal partners and external regulators
• Excellent analytical skills and ability to exercise sound judgement in the development and selection of compliance programs and solutions. Proficiency in Microsoft Office other utility applications
• Demonstrates knowledge of database programming capabilities
• Strong analytical and program solving skills are required to interpret data and draw conclusions
• Prior leadership experience or progressively responsible Department/Bank experience
• Ability to coach and mentor others
• Ability to provide conflict resolution
• Strong ability to successfully balance competing priorities in a fast-paced environment

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing and so will you.

Our Total Rewards Package:

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation:

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race