Community Lending Mortgage Banker

Company : City National Bank
Location : Boston, MA, 02298
Posted Date : 10 October 2025
Job Type : Other
Category : Banking & Finance
Occupation : Banker
Job Details
Overview
COMMUNITY LENDING MORTGAGE BANKER
This position is responsible for sales of first mortgage and concurrent second loan products to existing and potential banking diverse segment clients. Community Loan Officer duties include outside sales activities to cultivate new business and expand CNB's client relationships through the sale of mortgage loan products and services, uses consultative sales skills in support of sales and business development activities, meets directly with clients to assess client needs and present multiple mortgage product solutions, and ethically market and promote the bank's mortgage products as required in growing the assigned territory. Regularly travels to prospective client and referral source locations away from CNB offices to perform sales, business development, and related activities; following up by telephone or electronic mail as needed. Must be in good standing under the Safe Act and must be registered/licensed with the Nationwide Mortgage Licensing System and Registry; or must be able to be registered under the Safe Act; Must remain in good standing under the Safe Act.
What will you do?
- Outside Sales: Originate residential mortgage loans and related bank products and expand network of referral sources. Originations are sourced through professional relationships that fit within the bank's overarching financial and diverse strategy.
- Call on clients or their designated representatives and referral sources at their places of business or other locations away from the office to prospect for and originate mortgage loans.
- Provide sound and ethical loan counseling to all potential applicants.
- Act as liaison between Bank and customer during processing and underwriting, to ensure timely processing and best-in-industry customer service.
- Complete the loan application and related processes with applicants in accordance with Bank policies, procedures, product guidelines and applicable laws and regulations.
- Forward substantially complete application packages to Processing and Underwriting within a system that adheres to TRID requirements.
- Develop and/or implement sourcing strategies as required by written goals.
- Meet or exceed quantitative and qualitative goals as designed by sales management, pursuing and fulfilling compensation goals within the spirit of the CNB brand.
- Stay abreast of sales and business development techniques, product offerings, legal and regulatory requirements and industry and real estate trends.
- Acquire and maintain proficiency in the use of the specific software systems utilized by the bank related to mortgage originations.
- Attend regularly scheduled sales meetings, training sessions and Bank functions.
- Perform other duties as requested or assigned by management, such as special projects within the Residential Lending Division.
- Foster and maintain active relationships with civic organizations within assigned territories for community service and business development purposes.
- Commitment to work of nonprofit organizations and making a positive impact in the community.
- Increase mortgage loan volume, primarily focusing on underserved communities and low to moderate income consumers and geographies or targeted areas.
What do you need to succeed?
Required Qualifications
- H.S. Diploma
- Minimum 5 years of retail residential mortgage sales experience
- Minimum 3 years of mortgage or financial experience as part of a community lending team
- Minimum of 5 years of experience with diverse and underserved clients
- Must be in good standing under the Safe Act and must be registered/licensed with the Nationwide Mortgage Licensing System and Registry; or must be able to be registered under the Safe Act; Must remain in good standing under the Safe Act.
Additional Qualifications
- Highly prefer network of professional and nonprofit referral sources
- Highly prefer a BA/BS degree with preference for business, finance, or economics degree
- Demonstrated superior sales and marketing ability
- Consistent written and verbal communication that is professional, thoughtful, clear and effective across all audiences
- Preferred experience with Net Oxygen, Salesforce, Blend, and Microsoft Office suite
- Knowledge of mortgage credit policies and current industry compliance standards
- Must meet and comply with all requirements under the SAFE Act, including background checks and obtaining a Unique Identifier from the NMLS
- Promote the Bank's CRA efforts, fair and responsible banking goals, and underserved communities
What’s in it for you?
Compensation: This is a commission-based role and does not have a set salary range.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
About Us
City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and is a subsidiary of Royal Bank of Canada. For more about City National and our company culture, visit us at About Us.
Inclusion and Equal Opportunity Employment
City National Bank fosters an inclusive environment where all forms of diversity are valued. We are an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other protected basis.
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