Communications Sr Partner - Media Relations/Crisis Comms

External Communications Professional

We're looking for a purpose-driven, dynamic and experienced external communications professional for this key, frontline role within the Corporate Communications team. This role will provide strategic communications support to leaders, partners and peers to mitigate risk and create positive news to promote Truist, advance our purpose and help build brand awareness through proactive media relations activities. This person will be responsible for managing day-to-day corporate media relations activities, including managing and tracking media inquiries while collaborating across our Corporate Communications team and with key leaders and partners in the businesses and functions, including legal, risk and government relations; leading our daily news clips process; managing our newsroom, supporting our monitoring and measurement program; helping lead our integrated communications team forum; and managing sensitive media matters of reputational significance. The ideal candidate will possess a proven ability to prioritize and manage multiple inquiries and incidents and provide strategic communications support to peers to mitigate risk and create positive news to promote Truist, advance our purpose and help build brand awareness through proactive media relations activities. Office centric role with 4 days in office - this is not a remote opportunity.

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Develop and execute internal and external communications strategy for a business segment.
2. Develop proactive public relations to obtain positive media mentions on Truist products, services and purpose; leadership message development; spokesperson training; issues management; and internal communications at the segment level.
3. Serve as the primary point of contact for line of business leaders.
4. Provide communications counsel to lines of business on product introductions and certain client-facing messages.
5. Counsel social media team on key issues.
6. Maintain Corporate Communications policy.
7. Plan content/messaging and graphics/videos for town halls, conferences, speaking engagements and events.
8. Serves as a resource on complex solutions.
9. Drives the achievement of client, operational, project, service, and risk management objectives.
10. Create positive news to build the companys brand, advance our purpose, and promote our solutions and services.
11. Forge relationships with business leaders to gain knowledge, align communications objectives and goals with the business, and serve as a trusted consultative partner.

Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree, or equivalent education and related training
• 7 years of progressive and related experience
• Demonstrated team player with excellent interpersonal, negotiation, listening and management skills; ability to successfully interact with people at all levels of the organization and counsel, negotiate, influence and inspire
• Proven project management ability including managing the conceptualization and execution of multiple large, complex projects along with capability to make rational decisions under pressure
• Strong, well-rounded communications skills including writing/editing, project management, publicity, and news judgment
• Ability to exercise judgment in solving technical, operational, and organizational challenges in the context of business objectives and priorities
• Knowledge of the industry's competitive landscape and an understanding of the market and regulatory factors that affect our business

Preferred Qualifications:

• Bachelor's degree in Communications, Marketing, or English
• 10+ years of related external and crisis communications experience
• Experience in Financial Services industry, and/or agency experience

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.