Collector 1

JOB SUMMARY

The Collector under general supervision and according to established procedures, performs collection activities for assigned accounts. Contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtain insurance information, check on interim billings, and counsel patients on financial arrangements. Maintains collection files on the accounts receivable system.

ESSENTIAL FUNCTIONS OF THE ROLE

Performs collection activities for assigned accounts. Contacts patients, insurance companies, attorneys, employers and Physicians to resolve payment difficulties or arrange satisfactory payment plans.

Contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtain insurance information, check on interim billings, and counsel patients on financial arrangements.

Maintains collection files on the accounts receivable system. Enters detailed records consisting of any pertinent information needed for collection follow-up.

Processes accounts for write-off. Conducts thorough research or accounts to determine if they qualify for write-off. Presents complete documentation to the Billing and Collections Manager for approval.

Counsels patients regarding accounts and responds to patient inquiries.

Communicates with collection affiliates and provides information to the Credit Bureau in solving payment difficulties.

Receives, reviews, and responds to correspondence related to accounts. Takes action as required.

KEY SUCCESS FACTORS

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits

• 401(k) savings plan with dollar-for-dollar match up to 5%

• Tuition Reimbursement

• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

• EDUCATION - H.S. Diploma/GED Equivalent

• EXPERIENCE - 1 Year of Experience

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.