Co Manager

Job Title

As the Co-Manager, you will be responsible for supporting the General Manager in overseeing the profitability for one RaceTrac store. You will continually deliver on RaceTrac's mission of making people's lives simpler and more enjoyable through friendly service, food execution, focusing on cleanliness, leading talent, and driving success.

Responsibilities

Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management

Lead and direct positive and professional relationships with co-workers, guests, and vendors

Communicate respectfully and maintain a consistent team-oriented attitude

Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed

Provide a courteous, frictionless, and elevated shopping experience for every guest

Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases

Drive excellence in food service by executing processes, implementing goals to increase sales and margin, ensuring product quality, and utilizing training resources

Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained

Encourage and manage a high standard of store cleanliness

Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations

Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand

Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork

Display RaceTrac's Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach

Lead the coaching, training, and assessment of direct reports while adhering to operational standards

Provide feedback and recommendations on employee performance and development to the General Manager

Work with the General Manager to direct the control of inventory and the distribution of materials, merchandise, and supplies

Develop and maintain a relationship with vendors to ensure efficient and accurate deliveries

Use company provided tools to coach, mentor and develop a high performing store team

Qualifications

High School Diploma or GED in progress or completed

3-5 years of prior food service, retail, or restaurant supervisory experience; retail management experience preferred

1+ years management experience preferred

Previous experience working in high-volume, guest-focused, transactional environment preferred

Knowledge and skills in analyzing profit and loss statements and overall financial performance of the store

Excellent written and verbal communication skills

Proficiency in Microsoft Office Suite

Proven knowledge of Labor Laws and staffing best practices

Takes initiative

Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job

May be required to obtain and maintain food handler permit, based on local or state requirements

May be required to obtain and maintain alcohol server permit, based on local or state requirements

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.