Clinical Operations Supervisor

Supervisor Clinical Operations

Baltimore, MD SINAI-HOSPITAL Full-time - Day shift - 8:00am-4:30pm Professional $41.26-$63.95 Experience based

Who We Are: LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

About the Role: Plans, organizes and supervises the patient care operations of the assigned department. Ensures efficient patient flow through office and related multidisciplinary care clinics, including triage, patient intake, assisting with authorizations with testing and specialty consults, and assisting with necessary medical forms. Responsible for the supervision of clinical personnel within the division.

Key Responsibilities:

• Provides leadership and supervision for personnel dedicated to patient care.
• Assists practice manager in hiring process of clinical staff.
• Monitors daily patient care activity to include triage, patient intake, managing medical emergencies within the clinical area as needed.
• Supervises nursing and health care associate staff.
• Performs weekly/ monthly rounds to on and off site offices.
• Supervises the day-to-day clinical activity of the physician's offices within the department.
• Acts as a resource for clinical issues, assists with prior authorizations as needed.
• Evaluates clinic and staffing needs to provide quality patient care.
• Serves as liaison between the department and other services to ensure continuity of care.
• Conducts regular meetings with staff to monitor performance and provide feedback. Attends patient care conferences, staff or departmental meetings and other meetings as required.

Requirements:

• Education: Associate's Degree in Nursing
• Licensure/Certification: American Heart Association Basic Life Support CPR, Registered Nurse License - Current Maryland license or eligibility to obtain Maryland license, prefer Ambulatory Care Nursing Certification
• Experience: minimum 7 years of experience

What We Offer: Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education supportimproving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs. Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELYwhere compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.