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Clinical Information Pharmacist - Epic Willow

UNC Health

Company : UNC Health

Location : Raleigh, NC

Posted Date : 4 November 2025

Job Type : Full Time

Category : Pharmacy

Occupation : Pharmacist

Job Details

Clinical Informatics Pharmacist

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

The Clinical Informatics Pharmacist is responsible for effective process design, development, and support of clinical information systems associated with pharmacy ordering, administration and documentation. Demonstrates independent decision making as appropriate in evaluation of requests for system improvements and determines feasibility and advisability of system changes using process improvement methods. Collaborates with clinicians, leadership, and vendors to ensure quality patient care and effective system operations.

This teammate position is a member of the ISD Epic Willow team and will primarily support Willow Ambulatory, Willow Inventory, and Specialty Pharmacies across the UNC Healthcare enterprise. The teammate will also be expected to be Willow Inpatient certified as some responsibilities will be intertwined. On call coverage (24/7 including after hours, weekends and holidays) will be focused on Willow Ambulatory with an expected 15 minute response to any priority tickets. A key focus will be to optimize outpatient pharmacy workflows, develop specialty pharmacy workflows, and provide assistance to end users.

Ideal candidate will have retail or specialty pharmacy experience, Epic knowledge or Willow Ambulatory/Inventory/Inpatient certifications, and at minimum 2 years supporting Epic.

Responsibilities include:

  • Communicating on a regular basis with Pharmacy Management regarding updates on projects, timeliness, and issues and providing recommendations to improve systems.
  • Ensuring compliance and using change management process and procedures to ensure changes are fully tested and approved for production use.
  • Evaluating, coordinating, and testing all system changes and updates, understanding their impact on medication safety, Pharmacy practice, and efficiencies and their impact on other systems.
  • Maintaining current knowledge of technology and healthcare environment by attending appropriate continuing education offerings and reading related materials.
  • On call 24/7, responding to call within a 15 minute time frame and appropriately handling or escalating the call.
  • Participating with clinical teams and other system implementations as needed related to Nursing-Pharmacy issues and medication safety.
  • Responsible for maintenance and build of clinical and formulary information in Pharmacy information and automation systems along with assuring compliance with regulatory agencies.
  • Responsible for table file build, routine order set management, system set-up procedures, and ongoing maintenance and support of all Pharmacy systems and the integration with automation and other clinical applications.

Education Requirements

Bachelor's degree in Pharmacy.

Licensure/Certification Requirements

Licensed as a Registered Pharmacist and eligible to practice pharmacy in the state of North Carolina. Epic Ambulatory/Inventory/Inpatient certification.

Professional Experience Requirements

If a Bachelor's degree: Two (2) years of pharmacist experience. If a Pharm.D. degree: No prior experience required.

Knowledge/Skills/and Abilities Requirements

Knowledge and understanding of medical informatics. Knowledge of pharmacy department workflow related to ordering, dispensing, administering and documenting medications. Knowledge of related health information systems specifically electronic medical records.

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: ISD Clinical Systems

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $54.81 - $78.79 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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