Clinical Education Specialist

Clinical Education Specialist

Bronx, NY

$90k starting salary

Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us.

With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world.

JOB SUMMARY

The Clinical Education Specialist is accountable for the provision of quality, outcome-based educational programs and practice support which promote initial and ongoing competency and continuous development of caregivers. This position provides support to internal/external customers under direct supervision of the Regional Manager of Clinical Operations. The Clinical Education Specialist I helps design, teach, and evaluate basic and advanced life support training programs, acts as an internal training and organizational development consultant, and provides clinical career development resources and plans.

ESSENTIAL FUNCTIONS/DUTIES

1. • Acts as a clinical resource to basic and advanced caregivers. Maintains a knowledge base of current standards of care and standards of practice and ensures compliance to those standards.
   • Develops, organizes, implements and evaluates education and programs to ensure competencies of basic and advanced caregiver personnel.
   • Use multiple approaches and sources of information to identify and validate caregiver learning needs. Conducts learning needs assessments regularly to identify organizational, departmental and service line education and practice needs. Incorporates teaching methodologies appropriate to the learner and the outcomes.
   • Participates in the departmental short-term planning related to education and practice support.
   • Works closely with operations and service line leadership to ensure the overall integrity of the entire team and provides clinical support.
   • Works closely with local leadership and customers in assisting with outreach education.
   • Assist with the development of area-specific orientation of local protocol and procedures for new employees.
   • Accountable to working with the Operations Manager and/or Regional Director to ensure clinical and service delivery issues are addressed promptly.
   • In conjunction with clinical practices and clinical quality leaders, participates in the ongoing development, implementation and evaluation of the clinical quality management program designed to measure and ensure that patient care delivered is commensurate with company and customer expectations
   • Ensures ongoing continuous clinical quality improvement/assurance at the operation level.
   • Assists in auditing, and managing crews' certifications, education completion, and employee health requirements.
   • In conjunction with the National Director of Controlled Substance, serve as a resource for all matters pertaining to Controlled Substances.
   • In conjunction with Patient Safety, actively ensures safety and compliance via completion of, and response to, Safety Management System Clinical Reports
   • Integrates data and outcome from Quality/Safety initiatives into education and practice support.
   • Collaborates with GMR Learning and regional clinical operations leadership in the identification, implementation and revision of all educational activities to ensure compliance with all accrediting, regulating and credentialing agencies.
   • Serves as a resource for outreach education offerings.
   • Coordinate and provide instruction for new employee onboarding as directed.
   • Assists in the identification of staff for training officer and clinical coach development.
   • Works cohesively with Clinical Operations and GMR Learning leaders to develop and facilitate remedial training.
   • Maintain all requirements for and be able to fulfill all essential functions of a care caregiver within scope as assigned, with the emphasis on being able to observe and evaluate basic and advanced level clinical caregiver member competency and skills.
   • Acts as a role model in area of expertise and professional practice by being self-directed, maintaining expertise and promoting the profession.
   • Other duties as assigned.

QUALIFICATIONS

• Education:
  • Current Paramedic Certification/License as applicable to scope
  • Current Instructor ratings in AHA/NAEMT certifications required

• Experience:
  • Two years EMS experience required.
  • Knowledgeable in prehospital EMS transport.
  • Previous teaching experience preferred.

• Skills:
  • Have a working knowledge of cultural diversity
  • Demonstrate the ability to collect pertinent information related to clinical care and potential educational needs of the basic and advanced provider.
  • Demonstrated ability to apply adult learning principles in the training environment Demonstrate ability to assess educational needs and develop programs to meet the educational needs of adult learners.

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.