Cleaning and Restoration Service Technician

Service Technician

The Service Technician is responsible for executing cleaning, mitigation, and restoration tasks on residential and commercial properties following water, fire, mold, and storm damage. This role involves hands-on fieldwork, equipment operation, safety compliance, and professional representation of the SERVPRO brand. Primary responsibilities include:

• Load/unload equipment, products, and supplies for daily assignments.
• Maintain cleanliness and organization of vehicle, equipment, and warehouse.
• Set up job sites including staging, containment, and engineering controls.
• Perform extraction, demolition, and cleaning procedures as directed.
• Operate air movers, dehumidifiers, and air filtration devices.
• Conduct HEPA vacuuming, damp wiping, and application of disinfectants.
• Communicate job progress and site conditions to crew chief.
• Follow safety and risk management procedures consistently.
• Perform site cleanup and leave jobs with a professional appearance.

Secondary responsibilities include:

• Support office and warehouse cleanliness.
• Attend safety meetings and technical training sessions.
• Participate in ongoing professional development.
• Handle special tasks and assignments as delegated.

Required skills and qualifications include:

• Strong work ethic and ability to follow direction.
• Effective verbal communication and teamwork.
• High school diploma or equivalent.
• IICRC certification preferred but not required.
• Experience in cleaning, restoration, or construction is a plus.

Physical and work environment requirements include:

• Lift up to 50 lbs regularly, 100 lbs occasionally with assistance.
• Work in confined spaces, crawlspaces, and at ceiling heights.
• Perform repetitive motions such as bending, climbing, and lifting.
• Exposure to chemicals, fumes, dust, and extreme environmental conditions.
• Wear PPE and respirators when required.

Normal working hours, additional working hours, and travel requirements include:

• MondayFriday, 7:30 a.m.5:00 p.m. with frequent overtime, nights, and weekends.
• Local travel required; occasional out-of-town travel may be necessary.

Compensation: $20.00 - $24.00 per hour