Claims Strategy Analyst

Responsibilities:

• Analyze Claims Data: Conduct comprehensive file-by-file deep dive audits of claim files, providing detailed expert-level insights. Compile audit results into aggregated data to identify adverse trends, root causes, and emerging risks at all levels of severity.
• Translate Analytical Findings into Operational Improvements: Act as a bridge between data analytics and claims operations by translating identified trends (e.g., long cycle times, cost drivers) into actionable recommendations for workflow enhancements and process improvements.
• Model Development & AI Innovation: Utilize AI, including Large Language Models (LLMs) and traditional code based queries, to design and deploy models for automating claim audits, improving reporting efficiency, and uncovering hidden risk trends.
• Collaborate Cross-Functionally: Partner with Data Science, Advocacy, Legal, and Actuarial teams to provide claims insights that inform underwriting, loss forecasting, and Advocate action plans.
• Reporting & Visualization: In partnership with team analysts, develop and maintain key reporting assets (dashboards, presentations) in MODE, Google Sheets, and Slides to track KPIs and effectively communicate claims performance to business and leadership teams.
• Ad Hoc Projects: Lead and support special projects, such as litigation trend analysis, vendor cost-benefit analysis, or research into specific venues or operational areas.

Minimum Qualifications:

• Bachelors degree or graduate-level certificate in Business, Finance, Economics, Risk Management, or a related quantitative field.
• 5+ years of experience in an analytical role within P&C insurance, risk management, or other large commercial operation.
• Prior experience in claims operations, preferably complex claims or at the supervisory level.
• Advanced proficiency in Microsoft Excel is essential (e.g., pivot tables, complex formulas, data modeling).
• Demonstrated experience in analyzing large datasets (e.g., loss runs) to identify trends and create reports.

Preferred Qualifications:

• Basic knowledge of SQL or other database query languages.
• Demonstrated ability to translate data analysis into compelling visual stories and strategic narratives for an executive audience.
• Experience with data visualization tools such as Tableau, Power BI, or similar.
• Experience in a corporate risk management department for a company with a large, complex claims portfolio.
•  Claims auditing and examination experience in a multi-state insurance environment,   with any insurance company, self-insured entity, or third party administrator.
• Professional designations such as CPCU (Chartered Property Casualty Underwriter) or ARM (Associate in Risk Management) are a strong plus.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role is fully remote in the United States, candidates for this role must be based in the United States. #Remote

The expected base pay range for this position in the Nashville area is $66,420 - $83,030. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.