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Certified Patient Care Assistant PCU LLA

Banner Health

Company : Banner Health

Location : Glendale, AZ, 85301

Posted Date : 3 October 2025

Job Type : Full Time

Category : Medical Technician

Occupation : Patient Care Assistant

Job Details

Certified Patient Care Assistant - CPCA in the Progressive Care Unit, Lower Level Acute (LLA) at Banner Thunderbird Medical Center

Banner Thunderbird Medical Center has served the Northwest Valley for more than 25 years and our unrelenting focus on excellent patient care has helped us become one of the most preferred hospitals in the Valley. In addition to being a Level 1 Trauma Center, the facility also includes a heart and vascular center, state-of-the-art surgical suites, and a new Emergency department.

In your role as a Certified Patient Care Assistant - CPCA in the Progressive Care Unit, Lower Level Acute (LLA) at Banner Thunderbird Medical Center, you will help provide basic nursing assistance to patients. This floor has high acuity with the largest amount of variety, including multisystem complexly ill patients. As a CPCA here, you will care for a wide variety of patients, such as vascular, cardio-thoracic surgical, heart failure, Neuro and respiratory. Our patients come from the ICU, as upgrades from floors due to a change in their acuity and as admits from the ED. Our model supports learning at all levels, and is truly a collaborative environment between nursing, physicians, and other therapies. Duties can vary from vital signs (blood pressure, temperature, pulse rate, respiration rate), assisting with patient hygiene and movement, and generally monitoring the patient and providing updates to clinical staff. Bring your passion for patient care to this fast paced, teamwork oriented, and collaborative environment that supports learning at all levels.

FULL-TIME (3 - 12's) NIGHT SHIFTS AVAILABLE

Shift Hours are from (Nights) 6:00pm-6:30am & (Days) 6:00am-6:30pm

We offer a self-scheduling tool in addition to rotating weekends. There are no set days you can be scheduled each week

Weekend Rotations are required in this role totaling 4 weekend shifts per month. (Every other weekend is standard)

Rotating Holidays Required

Enjoy a flat rate $1/hour weekend shift differential and an 18%-Night Shift differential when applicable

POSITION SUMMARY This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for on-going patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.

CORE FUNCTIONS

1. Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.

2. Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.

3. Recognizes and reports abnormalities and/or changes in the patient's health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.

4. Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.

5. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.

6. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient's record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens.

7. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.

8. Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.

9. This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians

MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Current BLS certification is required. Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers. Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

PREFERRED QUALIFICATIONS In Arizona the Licensed Nursing Assistant (LNA) licensure is preferred. Recent healthcare experience preferred. Successful completion of an approved unit secretary program is preferred. Additional related education and/or experience preferred.

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