Certificate Transfer Associate Analyst

Certificate Transfer Associate Analyst

As a Certificate Transfer Associate Analyst, you will be responsible for reviewing day-to-day investor service operations including one or more of the following loan servicing functions: document processing, certificate issuance, record-keeping, vault custodian, reviewing account activity and monitoring industry performance/adherence with stated agreements. You will be responsible for selecting the appropriate methods from a wide variety of procedures and/or make simple adaptions and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. You will be able to escalate any recognized issues.

What You Will Need:

• 0+ years of relevant experience
• High school diploma/GED minimum education
• Strong communication and problem-solving skills
• Customer oriented and ability to adapt/respond to different types of program participants
• Strong analytical and quality control skills
• High attention to detail
• Ability to work in a collaborative environment
• Technically proficient in Microsoft Office solutions, specifically Excel (e.g., VLOOKUP), Outlook, Word, and SharePoint
• Ability to work in-office full time
• US Citizenship

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program

About Guidehouse:

Guidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.