Centralized Scheduler

Job Opportunity at United Hospital Center

Responsible for scheduling, cancelling, rescheduling, and registering of outpatient visits and procedures for multiple ambulatory clinics, by collecting all necessary information for schedule and registration preparation.

Minimum Qualifications: Education, Certification, and/or Licensure:

1. High School diploma or equivalent.

2. State criminal background check and Federal (if applicable), as required for regulated areas.

Core Job Duties and Responsibilities: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Checks in and checks out patients in accordance with Scheduling/Registration guidelines.
• Obtain and verify patient guarantor information a minimum of once a year to ensure that the patient record is up-to-date.
• Schedules and registers patients/customers based on scheduling guidelines and medical appropriateness.
• Assures upon check out all follow up appointments & testing are coordinated with the patient.
• Obtaining and collecting all necessary information from the patient/customer to schedule and register the patient for an appointment.
• Identifies and communicates need for scheduling modifications and development.
• Notifying appropriate personnel of any scheduling change due to patient cancellation in a timely fashion.
• Receives and responds to patient and staff needs and complaints appropriately.
• Consults with referring physician's office to ensure written and/or electronic orders exist and obtain them as needed.
• Responsible for collecting all time of service payments and copayments.
• Responsible for reconciling cash drawer and all contents.
• Responsible for collecting all signatures on waivers for managed care.
• Completes Workques as needed in a timely fashion.
• Responds to all patient communication in a timely manner.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

1. Ability to sit for extended periods of time.

Working Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

1. Standard office environment.

Skills and Abilities:

1. Strong written and verbal communication skills.

Scheduled Weekly Hours: 40

Shift: Day

Exempt/Non-Exempt: Non-Exempt

Company: UHC United Hospital Center

Cost Center: 7110 UHC Pulmonology

Address: 327 Medical Park Drive Bridgeport West Virginia

Equal Opportunity Employer: West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination.