Catering Sales Manager - Embassy Suites by Hilton South Bend at Notre Dame

Embassy Suites by Hilton South Bend at Notre Dame Catering Sales Manager

The Embassy Suites by Hilton South Bend at Notre Dame is perfectly situated in the vibrant Eddy Street Commons, directly across from the University of Notre Dame. South Bend, a lively college town in northern Indiana, blends the energy of a university community with the charm of a midsize city. Residents enjoy a thriving yet laid-back lifestyle, diverse neighborhoods, friendly people, four distinct seasons, and so much more!

The Sales team is seeking a Catering Sales Manager to sell and service all social eventsfrom weddings and birthday parties to receptions, cocktail hours, and more! This is a fantastic opportunity for someone passionate about creating memorable experiences for our guests. Be their go-to person for making every celebration unforgettable!

What Will I Be Doing?

As a Catering Sales Manager, you would be responsible for representing the hotel's services and facilities to prospective clients and customers in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Target and solicit new catering business through lead generation, face-to-face prospecting, and relationship referrals

Design, develop, and sell creative catered events

Develop existing business to uncover additional revenue opportunities

Maximize revenue by upselling packages and creative food & beverage

Respond to incoming catering opportunities

Perform site visits, both scheduled and on-demand

Assist with the forecasting all revenue catering revenue categories

Participate in the development and implementation of the vanity site for weddings

Handle customer compliments and complaints through distribution and resolution

Stay on top of industry trends making recommendations to the sales and catering teams

Work closely with the Event Manager to ensure all event details are communicated

Travel primarily outside the hotel to initiate new sales, solicit leads, hold conferences and make sales proposals and presentations

Determine rates and negotiate contracts

What Are We Looking For?

To successfully excel in this role, you should demonstrate the following attitudes, behaviors, skills, and values:

1+ years of sales management experience within the hospitality industry

A positive attitude and strong communication skills

A commitment to delivering exceptional customer service

A team-oriented mindset while also being a self-starter

A genuine passion for proactively targeting and securing social business

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Sales experience within the hotel industry

Catering Sales Management experience with a focus on weddings

Familiarity with Delphi.fdc

A passion for sales and a drive to achieve targets and objectives

Degree-level qualification in a relevant field

Proven experience in negotiations

The Benefits:

Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Access to your pay when you need it through DailyPay (Based on hotel)

Health insurance

Complimentary Parking

Uncapped Quarterly Bonus Potential

Discounted Team Member Meals

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Go Hilton travel discount program

Best-in-Class Paid Time Off (PTO)

Supportive parental leave

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Sales Incentive

Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout

What is it like working for Hilton?

Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every single day. And, our amazing Team Members are at the heart of it all!

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