Category Merchant (Facilities)

Company : Staples

Location : Framingham, MA, 01702

Posted Date : 9 October 2025

Job Details

Staples is business to business. You’re what binds us together.

Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We are inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more.

What you’ll be doing:

Own delivering sales, margin, and inventory goals.
Leverage data insights to develop an understanding of their business, identify opportunities and gaps in the current strategy and to drive decision making.
Ensure products are optimally represented online for all customers to create an optimal shopping experience.
Develop deep understanding of customer needs and shopping behaviors.
Define then accelerate emerging trends in the technology space and how our strategy should evolve based on industry, competitor, and technology trends.
Responsible for selecting vendors, brands, and products to be sold; negotiate for lower net costs through volume incentives, rebates, advertising or promotional price support.
Demonstrate clear ownership and knowledge of strategy and assortment, be able to communicate and answer questions of senior leadership.
Develop plans and partner cross functionally with marketing, sales, supply chain, pricing, site merchandising and more.
Develop deep understanding of customer needs and shopping behavior as well as upcoming trends and brands in the marketplace.
Cross functionally collaborate with all Business Units to understand their unique customer needs and deliver an assortment and cost structure that meets those needs.
Responsible for the P&L for assigned product categories.
Develop strategies and execution plans across Business Units including Staples Business Inside and Outside Sales teams.

What you bring to the table:

Ability to drive sales and margin results
Expertise in site metrics, such as visits, conversion, AOV, frequency, engagement
Exceptional time management, prioritization, and organizational skills
Excellent verbal and written communication skills
Ability to influence at multiple levels
Deep understanding of tactics to drive eCommerce sales and human sales force
Demonstrated ability to build strategic partnerships (internal and external)
Accomplished in holding a team accountable to achieve measurable results

What’s needed- Basic Qualifications:

6+ years' experience in buying related functions (buying/ merchandising)

What’s needed- Preferred Qualifications:

Bachelor’s degree or equivalent work experience
PC literate with the strong abilities in Excel
Multiple category experience including large P&L management

We Offer:

Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

#LI-HS1

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.