Casualty Claims Examiner - Hybrid ($2,500 Sign-On Bonus) - Lakeland, FL

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. 

Increase your earning potential with a $2,500 Sign-On Bonus! Ask your Recruiter for more details!

Salary range: $55,000K - $67,725K commensurate with experience and location/job market

Work schedule/hybrid structure: Core hours are Monday - Friday, 8:00 AM to 4:30 PM EST - 4 days In-Office/month . Flexibility may be needed to support early or late shifts based on business needs.

Orientation period (Training and Transition Schedule – 6 months): Monday – Friday, 9:00 AM to 5:30 PM and 8:00 AM to 4:30 PM EST; up to 4 days In-Office/week until fully oriented.

Come grow with GEICO’s Casualty Claims Team! It’s an exciting time!

We’re in search of highly motivated Casualty Claims Examiners with prior casualty and bodily injury experience looking to help deliver world-class service to our clients.

In this role, you will have an opportunity to work with a thriving team of professionals experienced in bodily injury claims handling.  As a Casualty Claims Examiner, your ability to provide exemplary service and technical expertise to resolve various types of injury claims is key.  You will play a pivotal role in delivering operational excellence and efficiency by engaging in timely and thorough investigations, establishing proof of loss by evaluating accident details and medical documentation, negotiating injury settlements, assembling information from outside resources, providing relevant documentation, and resolving claims with the highest level of customer service. The ideal candidate has a demonstrated willingness to learn, is open to feedback and adapts well to change.

Job Requirements

• Minimum one (1) year of highly successful Bodily Injury claims handling experience 
• Must have an active Adjuster license at time of hire
• Outstanding customer service and professional communication skills, both oral and written 
• Understanding and ability to execute and comply with Department of Insurance Guidelines and Requirements as established in the Insurance Code 
• Exceptional negotiating skills 
• Proficient computer skills with ability to function in all Microsoft Office Programs 
• Highly organized 
• Ability to multi-task and prioritize successfully in a fast paced, high-volume environment 
• Demonstrated ability to exercise good judgement 

GEICO offers a hybrid work model that is designed to support flexibility. This position will have in-office requirements 4 times a month after successful completion of the orientation period. GEICO reserves the right to adjust in-office requirements as needed to support the needs of the business unit.

Job Duties and Responsibilities

• Provide customer service to our policyholders and those who may become our policyholders that exceed their expectations and delivers on the GEICO promise, communicating and guiding them through the claims process. 
• Assure coverage for each loss and all policy provisions before processing payments. 
• Investigate all aspects of the claim to determine liability percentage and legal responsibility 
• Identify and evaluate claims indicators of fraud and escalates as appropriate 
• Utilize all claims tools provided to properly evaluate liability and extent of damages 
• Evaluate damages in accordance with investigative findings and establish value to pay only what is owed 
• Negotiate claims settlements for evaluated damages with insureds, claimants and/or attorneys as assigned 
• Authorize negotiated