Care Manager - Emergency Department

Company : Intermountain Health
Location : Billings, MT, 59101-1935
Posted Date : 13 October 2025
Job Type : Other
Category : Community & Social Service
Occupation : Care Manager
Job Details
As a Care Manager you need to know how to:
- Coordinates the care and services for patients identified as needing assistance or meeting Care Management criteria.
- Collects in-depth information about a patients medical, functional, and social condition, to identify individual needs in order to develop a plan to meet those needs.
- Works with patients and family/caregivers to determine specific goals and actions based on assessment.
- Coordinates discharge planning.
- Executes specific interventions to meet established goals.
- Organizes, integrates and coordinates the necessary resources to accomplish the goals and plan.
- Assesses the patients prior level of functioning, access to and/or use of community resources and available support systems.
- May conduct psychosocial needs assessments and interventions based on site guidelines, licensure, and scope of practice.
- May support behavioral health processes based on site guidelines.
- Assists the care team in developing a plan of care which includes, but is not limited to: assuring appropriateness of services and care setting, assuring individualized support and education, determining the need for continued services, planning for discharge, and identifying and connecting patients/families with available community resources if needed.
- Collaborates with Physicians and other members of the health care team on the patients behalf.
- Identifies appropriate admission and continued stay issues. Enhances the quality of patient care through effective and efficient use of resources.
- Helps to identify strategies for reducing length of stay and appropriate utilization of services.
- Utilizes criteria including clinical pathway data and implements strategies to resolve controllable variances.
- Attends, facilitates and participates in rounds and case conferences.
- Advocates for patient rights.
Shift - Thursday, Friday, Saturday - 7:00 PM - 7:00 AM
Minimum Qualifications
- Social Worker: Master degree in Social Work from and accredited program is required
- LCSW license or - SWC or LSW required at hire with - LCSW required within 3 years of employment.
- OR
- Bachelors Degree in Nursing (BSN)
- RN: Current valid State RN License is required
- Three (3) experience as a Registered Nurse in an acute care setting or Social Worker in a community or acute care setting.
- Three (3) years experience as a Care Manager in an acute care setting.
Preferred
- At least five (5) years of care management in an acute care setting- Care Management Certification is preferred
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