Care Management Social Worker

The Power of Every One

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

Care Management Social Worker

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Lutheran Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar patient care, receive endless support and appreciation, and build a meaningful career at one of the most respected healthcare organizations in the world.

Social workers help communities get access to the health or social services that they need, improving or providing those services where they are not already in place. They participate in legislation and help families and individuals get access to counseling and psychotherapy when necessary. Social workers are essential social, economic voices and advocates who work on behalf of those facing physical and mental illness, disability, divorce, loss, unemployment, abuse, addiction and other daunting life challenges.

A caregiver in this role works days from 10:00 a.m. 6:30 p.m.

A caregiver who excels in this role will:

• Coordinate the care and services of select patients.

• Intervene with patients who have complex psychosocial and discharge planning needs.

• Conduct detailed psychosocial assessments and coordinate with community resources and supportive counseling.

• Offer crisis interventions to patients and families with psychosocial needs and facilitate the transition of care for high-risk patients facing barriers to care.

• Manage all aspects of discharge planning for assigned patients in order to ensure a timely discharge and provide appropriate connection with post-discharge care providers.

• Work with families exhibiting complex family dynamics.

• Communicate with interdisciplinary team regarding the discharge planning status of all patients that are referred.

• Educate patients, families and physicians regarding post-acute options and address freedom of choice and financial concerns.

• Conduct initial and ongoing psychosocial assessment and interventions and make treatment recommendations to engage patients and families in adherence to the treatment plan by reducing or eliminating the social, psychological, financial, behavioral and regulatory barriers to successful medical outcomes.

• Serve as a resource person to provide counseling and intervention related to treatment decisions and end-of-life issues.

• Advocate for patients and families by providing intervention in cases involving child abuse and neglect, domestic violence, elderly abuse, institutional abuse and sexual assault.

• Advocate for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the health care system and community.

• Meet core social work competencies and adhere to regulations.

• Remain current with regulations which impact the care of patients and regulatory compliance.

• Promote individual, professional growth and development and meet mandatory and continuing education requirements.

• Serve as a preceptor, mentor, and resource to less experienced caregivers and represent the department on committees.

Minimum qualifications for the ideal future caregiver include:

• Master's degree in social work (MSW) or Master of Science in Social Administration (MSS)

• Current state licensure as a Social Worker (LSW, LISW or LISW-S)

• Basic Life Support (BLS) certification through the American Heart Association (AHA)

Preferred qualifications for the ideal future caregiver include:

• Certification as a Case Manager within one year of eligibility from an approved professional organization

• Three years of experience in a healthcare system that includes exposure to and experience in pre- and post-acute care

• Inpatient hospital Care Management/Social Work experience

• Knowledge of community services

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.

• Ability to communicate and exchange accurate information

• Ability to work with physical records, such as retrieving and filing. Ability to operate a computer and other office equipment.

• Ability to travel throughout the hospital system.

• Requires normal or corrected hearing and vision to normal range.

• In some locations ability to lift up to 10 pounds

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.