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Care Coordinator

Aya Healthcare

Company : Aya Healthcare

Location : Dallas, TX, 75201

Posted Date : 15 October 2025

Job Type : Full Time

Category : Community & Social Service

Occupation : Care Coordinator

Job Details

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

Benefits

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

  • PPO medical plan, available day one at no cost for full-time employee-only coverage
  • 100% coverage for preventive healthcare-no copay
  • Paid Time Off, available day one
  • Retirement Programs through the Teacher Retirement System of Texas (TRS)
  • Paid Parental Leave Benefit
  • Wellness programs
  • Tuition Reimbursement
  • Public Service Loan Forgiveness (PSLF) Qualified Employer
  • Learn more about these and other UTSW employee benefits!

Experience and Education

Required

  • Education Graduate of NLN approved Nursing program
  • Experience 3 years of experience as a Registered Nurse. Specialty areas may have increased experience requirements as dictated by unit or standard of care. Must be able to read, write and communicate in English.
  • Licenses and Certifications Current Texas (or BNE Compact State) license Upon Hire (BLS) BASIC LIFE SUPPORT certification, course accredited by the American Heart Association (AHA) or American Red Cross (ARC). Upon Hire

Preferred

  • Education Bachelor's Degree of Science in Nursing (BSN)

Job Duties

  • Provides direct patient care, including procedures and tasks specific to the unit's patient population (performs all duties of RN job description). Serves as a role model to other staff when providing direct patient care.
  • Directly supervises and evaluates the provision of patient care by other personnel assigned to the unit. Makes daily patient rounds. Does random chart audits. Utilizes opportunities to teach and mentor other nursing and ancillary personnel.
  • Manages staff to meet established productivity targets as appropriate. Reviews staffing/nursing assignments and revises as necessary to meet the specific needs of the patients on a shift by shift basis. Coordinates staffing with Central Staffing Office/ House Supervisor. Makes ongoing changes to staffing as determined by fluctuations in census and patient acuity, to assure safe delivery of care.
  • Role models pro-active problem solving by collaborating with staff to ensure effective resolution of identified issues. Utilizes chain of command for unresolved or escalating issues. Advocates for patients and staff to provide for safe delivery of care and/or a safe environment of care.
  • Demonstrates flexibility and willingness to provide coverage during shifts when staffing crisis/shortage occurs.
  • Provides timely, confidential coaching and/or counseling of nursing personnel as appropriate and follows up with accurate reports to Clinical Nurse Manager.
  • Assures first person reporting of events through RL Solutions. Ensures all staff are competent in entering event reports & serves as a resource when necessary. Investigates facts of event reports as able. Facilitates timely receipt of these reports for follow-up by the Clinical Nurse Manager. Notifies Nurse Manager/Risk Manager immediately of high risk situations.
  • Actively participates in routine & special patient care conferences. Promotes and enthusiastically supports professional growth of staff by providing equal opportunities for participation in unit based activities, patient care/unit decisions, hospital committees, and/or continuing education.
  • Collects information and maintains records regarding performance and contributions on an on-going basis throughout the fiscal year. Provides input and/or conducts annual performance reviews and orientation evaluation of personnel assigned to the unit.
  • Coordinates self scheduling to maintain appropriate coverage for unit needs. Maintains Kronos records on a daily basis, monitoring for trends that require intervention, (i.e., late clock-ins, incremental overtime, missed punches).
  • Assumes delegated responsibility for inventory control of equipment and supplies to ensure safe and effective patient care. Facilities timely return of rented or borrowed specialty equipment. Solicits staff input regarding equipment and supply needs for the unit.
  • Assists with staff meetings, special projects and the development, implementation & evaluation of performance improvement activities. Communicates data and solicits input from staff regarding performance and quality improvement,(i.e., patient safety, infection control). Actively participates on hospital work groups. Performs other duties as assigned.

Security and EEO Statement

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

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