Care Coordinator

Care Coordinator

Homewatch CareGivers of Southwest Austin is seeking a Care Coordinator to play a key role in connecting clients, families, and caregivers. This role helps ensure clients receive outstanding care while giving caregivers the tools and support they need to succeed. If you're motivated by compassion, teamwork, and making a real difference, this may be the role for you!

Key Responsibilities

• Coordinating client onboarding and setting up services.
• Conducting monthly client visits to check quality and provide caregiver support.
• Reviewing and maintaining care plans, safety checks, and related documentation.
• Offering guidance and encouragement to caregivers, escalating concerns when necessary.
• Assigning caregivers to clients to create the best possible match.
• Managing schedules, filling shifts when needed, and taking part in rotating on-call coverage (evenings/weekends).
• Assisting with caregiver training, new hire orientation, and ongoing education.
• Ensuring compliance with HIPAA and agency standards while keeping accurate records and communication.
• Serving as a reliable resource for both caregivers and client families.

What We're Looking For

• Highly organized, dependable, and compassionate.
• An excellent communicator with problem-solving and conflict resolution skills.
• Comfortable balancing multiple priorities in a busy environment.
• Professional, adaptable, and committed to teamwork.

Qualifications

• 8+ years of caregiving experience preferred; healthcare experience a plus.
• Proficient with Microsoft Office.
• Valid driver's license, reliable transportation, and current auto insurance.
• Ability to work 40+ hours per week, including holidays and rotating on-call weekends.
• Able to lift 2030 pounds.
• Strong written and verbal communication skills.
• Must successfully complete a background check.

At Homewatch CareGivers of Southwest Austin, we are dedicated to creating a supportive environment for both clients and caregivers. As a Care Coordinator, you'll directly impact the lives of local families and work with a collaborative team that values compassion, growth, and reliability.