Care Coordinator

Access Care Manager

The Access Care Manager (CM) is responsible for managing the entry and coordination of patients into the hospital. He/she will address issues related to the planning, execution, and management of bed placement of all admissions from all entry points into the hospital (e.g., EC, direct admits, transfers, etc.) in accordance with the clinical standards and guidelines set forth by Phoebe Putney Memorial Hospital.

The Access CM performs admission clinical reviews for appropriate level of care and patient status and is responsible for ensuring that patients are admitted to the most appropriate bed available to meet their clinical needs using established criteria for admission. All patient transfer activities will follow EMTALA regulations and guidelines.

General Requirements

• Adheres to the hospital and departmental attendance and punctuality guidelines

• Performs all job responsibilities in alignment with the core values, mission, and vision of the organization

• Performs other duties as required and completes all job functions as per departmental policies and procedures

• Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs)

• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time

• Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs

• For non-clinical areas, has attended training and demonstrates usage of age-specific customer service skills

• Wears protective clothing and equipment as appropriate

Working Conditions

• General environment: Works in a well-lighted, air-conditioned area with moderate noise levels

• May be exposed to high noise levels and bright lights

• May be exposed to limited hazardous substances or body fluids or infectious organisms

• May be required to change from one task to another of different nature without loss of efficiency or composure

• Periods of high stress and fluctuating workloads may occur

• May be scheduled as needed, including overtime

Education Requirements

• 2 years / associate degree in nursing (Required)

• 4 years / bachelor's degree in nursing (Preferred)

Experience Requirements

• 45 years progressive clinical and basic management experience (Required)

Certifications and Licensures

• Required Certifications/Licensures: Registered Nurse (RN) with current Georgia license

General Skills

• Organizational Skills

• Communication Skills

• Interpersonal Skills

• Customer Relations

• Mathematical

• Analytical

• Grammar / Spelling

• Read / Comprehend Written Instructions

• Follow Verbal Instructions

• Mechanical

• Basic Computer Skills

• General Clerical Skills

• The ability to multi-task without loss of efficiency

Physical Requirements

• Have near normal vision Clarity of vision (both near and far), ability to distinguish colors

• Have good manual dexterity and eye-hand-foot coordination

• Ability to perform repetitive tasks/motion

Physical Demands

• Standing Occasionally within shift (133%)

• Walking Occasionally within shift (133%)

• Sitting Frequently within shift (3466%)

• Climbing Occasionally within shift (133%)

• Bending/Stooping Occasionally within shift (133%)

• Twist at waist Occasionally within shift (133%)

• Pushing/Pulling Occasionally within shift (133%)

• Reaching above shoulder Occasionally within shift (133%)