Call Center Representative - In office - Dallas, TX.

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

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Call Center Representative - In office - Dallas, TX.

PRIMARY PURPOSE : To provide administrative support including preparing correspondence and reports, filing, and other general office support activities.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

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  Produces correspondence, reports, and other documentation; files documents, maintains and tracks suspense file, photocopies, sends and receives facsimile transmissions, etc.

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  Provides back-up telephone support.

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  Processes invoices and billings; maintains records.

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  Maintains unit attendance records, library and/or manuals.

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  Records meeting minutes.

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  Makes travel arrangements.

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  Maintains adequate supply inventory; orders supplies as needed.

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ADDITIONAL FUNCTIONS and RESPONSIBILITIES

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  Performs other duties as assigned.

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  Supports the organization's quality program(s).

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QUALIFICATIONS

Education & Licensing

High school diploma or GED required.

Experience

One (1) year of experience in general office administrative duties or equivalent combination of education and experience required. Experience with an insurance company, broker or consultant preferred.

Skills & Knowledge

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  Excellent oral and written communication, including presentation skills

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  PC literate, including Microsoft Office products

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  Analytical and interpretive skills

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  Strong organizational skills

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  Good interpersonal skills

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  Ability to work in a team environment

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  Ability to meet or exceed Performance Competencies

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WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com