CAD/PLM Administrator

Advanced Concepts And Enterprise Engineering Specialist

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

This role is part of Advanced Concepts and Enterprise Engineering (ACE), supporting Blue Origin's mission of millions of people living and working in space for the benefit of Earth. The team fosters innovation and drives engineering workflows of the future, shared solutions and standards, simplicity and lower costs, and manufacturable design.

As part of a hardworking team of specialists you will be responsible for managing and maintaining the company's CAD and PLM environments, providing end-user support, and ensuring system performance and reliability. This role combines technical administration with frontline help desk support for engineering and design software tools.

Responsibilities include but are not limited to:

• Install, configure, and maintain CAD software (e.g., Creo, SolidWorks, CATIA, NX, AutoCAD, Zuken) and PLM systems (e.g., Windchill, Teamcenter).
• Provide Tier 1 and Tier 2 support for CAD/PLM users, including troubleshooting installation, configuration, check in/out, and modeling issues.
• Document and track support requests in the ticketing system; escalate issues as needed.
• Train and mentor end users on CAD tools, best practices, and system updates.
• Create user guides, FAQs, and training documentation to reduce recurring issues.
• Partner with engineering and project teams to support product development workflows.
• Identify opportunities to improve efficiency through automation, new tools, or process enhancements.
• Participate in testing, validation, and deployment of new software releases.

Minimum qualifications:

• Associate's or Bachelor's degree in Engineering, Computer Science, Information Systems, or equivalent work experience.
• 3+ years of experience administering CAD/PLM environments.
• Hands-on experience with one or more CAD tools (Creo, SolidWorks, CATIA, AutoCAD, NX, Zuken, etc.) and PLM systems (Windchill, Teamcenter, or similar).
• Strong troubleshooting skills for both software and hardware issues.
• Familiarity with Windows environments, user permissions, and network-based application support.
• Excellent written and verbal communication skills with the ability to support both technical and non-technical users.
• Customer-focused mindset with proven help desk or user support experience.

Preferred qualifications:

• Experience with scripting or automation (e.g., Python, J-Link, Toolkit, or VBA).
• Knowledge of PDM/PLM integrations.
• Background supporting engineering organizations or manufacturing environments.

Compensation range for WA applicants is $108,795.00-$152,311.95. Other site ranges may differ.

Culture statement:

Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export control regulations:

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Background check:

• Required for all positions: Blue's Standard Background Check
• Required for certain job profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation
• Required for certain job profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.
• Required for certain job profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical

Benefits:

• Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
• Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
• Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results.
• Eligibility for benefits varies by role type, please check with your recruiter for a comprehensive list of the benefits available for this role.

Equal employment opportunity:

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated workforce. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws.

Affirmative action and disability accommodation:

Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at EEOCompliance@blueorigin.com. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.

California applicant privacy notice:

If you are a California resident, please reference the CA Applicant Privacy Notice here.