Business Operations Associate

Business Operations Associate

Aerotek Corporate has an opening for a Business Operations Associate at the corporate office in Jacksonville, FL.

Compensation

Hourly - $20.19 (annualized at $42,000)

Bonus - up to $1,000 per quarter

Department: Operations Support Group

Reports to: Business Operations Supervisor

Scope of Position:

The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable as well as contractor payroll. Qualities include: Building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up and multi-tasking skills, the ability to use independent judgment and function in an open environment, and the ability to adapt to changes in the workplace.

Essential Functions of the Business Operations Associate:

Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues

Making routine welcome and maintenance calls to clients

Manage total accounts receivable with an Aging in excess of $3.5 M

Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.

Responsible for gathering the necessary data to assist Management with account specific decisions

Auditing account specific reports to ensure accurate billing and client specific information

Adjusting and auditing contractor payroll and billing using InfoPath

Specific job functions are dependent on team alignment within the department

Qualifications:

2-3 years of relevant experience or college degree

Proficient in Microsoft Office (Excel and Word a must)

Strong organizational and analytical abilities

Strong communication skills and work ethic

Goal driven with problem solving skills

Ability to work independently and as a team player