Building/Command Center Security Guard

Building/Command Center Security Guard

Department: Security

Reports To: Sr. Manager, Security

Functional Reports To: Director of Security

FLSA Status: Full Time / Hourly / Nonexempt

Pay Rate: $21.03/hr

ASM Global is the world's leading venue management and services company, connecting people through the power of live experience. As the world's most trusted venue manager, we have a global reach that is unmatched in our industry. Our expertise and experience tailor all the resources we have accumulated to deliver the localized solutions that create the places where communities come together, celebrate, and thrive. We are looking for a dedicated and vigilant Building Security Guard to join our team at Target Center, home of the MN Timberwolves and MN Lynx.

Job Summary

The Building Security Guard is responsible for ensuring the safety and security of Target Center's patrons, employees, and assets. This role involves maintaining a visible presence, conducting regular patrols, responding to security incidents, monitoring surveillance equipment, and providing excellent customer service. The ideal candidate will be able to work in a fast-paced environment, handle stressful situations with composure, and demonstrate strong communication and observational skills.

Essential Functions

• Maintain 24-hour security of the interior and exterior of the building.
• Conduct regular patrols of the building and grounds to detect and deter unauthorized activity or safety hazards.
• Monitor surveillance cameras and other equipment to ensure the safety and security of the premises.
• Operate and maintain various surveillance tools and technology efficiently.
• Respond to all safety and security calls, incidents, and emergencies in a professional and timely manner.
• Take appropriate action in response to incidents, including diffusing disturbances, providing assistance, and contacting law enforcement or emergency services as needed.
• Interact with Target Center patrons, vendors, and employees in a courteous and professional manner, providing assistance and information as required.
• Control access to the building, verifying credentials and directing vendors & visitors.
• Identify and report any suspicious activities or security breaches promptly.
• Prepare detailed incident reports, documenting observations and actions taken.
• Coordinate with law enforcement and security teams when necessary.
• Keep detailed records and logs of all surveillance activities and incidents.
• Review, save and analyze footage to assist in investigations and legal proceedings.
• Ensure compliance with all legal requirements and company policies related to surveillance.
• Perform regular audits of the surveillance systems and recommend improvements.
• Complete all assigned tasks and responsibilities within the guidelines and deadlines set by the Security Manager.
• Comply with and adhere to the department's performance, conduct, and attendance standards.
• Exhibit exemplary conduct and appearance while on duty.
• Perform other duties as assigned.

Required Qualifications (Job Knowledge, Skills, and Education)

• A minimum education level of: High School Diploma or its equivalency. Years of related work experience: 2 years.
• Ability to represent the Security Department in an exemplary manner.
• Ability to maintain good business relations with all employees and managers in other departments.
• Ability to effectively perform in crises and work under pressure without loss of composure.
• Ability to memorize, recollect, and quickly retrieve relevant information.
• Ability to maintain patron, employee, and company confidentiality.
• Previous experience in a similar surveillance or security role.
• Proficiency in operating complex CCTV and surveillance equipment.
• Strong analytical skills and attention to detail.
• Excellent communication and report writing skills.
• Ability to remain calm and make informed decisions in high-pressure situations.
• Strong verbal and written communication skills.
• Excellent observation and surveillance skills.
• Basic computer skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to stand or walk for extended periods.
• Ability to climb stairs and/or ladders.
• Ability to work in various weather conditions (if assigned to outdoor posts).
• Ability to lift and/or move objects as needed.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hours of Work and Travel Requirements:

* Varies by show to include days, nights, weekdays, and weekends.

* May require working holidays and overtime as needed.