BSS, Patient Financial Specialist, Banner University Medical Center Tucson, Monday-Thursday 9AM -5PM, WSOS 354906

Patient Financial Specialist

This position is responsible for providing personalized coordination, clarification and communication of all financial aspects of care continuum, including insurance and authorization verification, registration, financial counseling and claims research. This position partners with the clinical care team to determine financial impact for the patient and serves as the primary contact for any financial questions related to a patient's care across the entire continuum of their treatment, ensuring a seamless experience for the patient and their family.

Core functions include:

• Performing pre-registration/registration processes
• Verifying insurance coverage and obtaining authorizations and notifications throughout the patient's treatment
• Providing financial counseling to patients and their families
• Providing financial advocacy, assistance and support to patients and families
• Calculating patient liability according to verification of insurance benefits, collecting deposits and co-payments

Minimum qualifications include:

• Knowledge typically obtained through an associate's degree, with a focus in social work, healthcare administration or finance
• Knowledge of medical terminology and an understanding of all common insurance and payor types, authorization requirements and alternative financial resources
• Highly developed interpersonal, communications and human relations skills
• Accurate and efficient keyboarding skills, strong organizational and time management skills
• Flexibility in responding to multiple demands

Preferred qualifications include:

• Bachelors degree in social work, healthcare administration or finance
• Prior experience as a social worker or financial counselor
• Additional related education and/or experience