Branch Director - PCS

Branch Director Personal Care Services (PCS)

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Branch Director Personal Care Services (PCS) Location: Jefferson City, MO

At Elara Caring, we believe in delivering exceptional care where people live. As a Branch Director Personal Care Services (PCS), you'll lead the operations of your branch with a focus on quality, growth, and compassion. This is a leadership role where you'll oversee staff, ensure compliance, and drive business developmentall while keeping client care at the heart of everything we do.

What You'll Do

• Leading branch operations: Oversee daily operations including administration, staffing, budgeting, payroll, compliance, and strategic planning.
• Driving quality and compliance: Ensure all services meet State, Federal, and corporate standards, while maintaining HIPAA confidentiality and a culture of safety.
• Building and developing your team: Recruit, mentor, and retain top talent; provide training and development; and foster a collaborative, high-performing work environment.
• Delivering client satisfaction: Monitor service delivery and client feedback, ensuring the highest quality of care coordination.
• Promoting growth and community engagement: Build strong relationships with referral sources, regulatory agencies, and community partners to expand branch impact and visibility.
• Reporting and planning: Provide accurate, timely reporting and contribute to strategic initiatives at the regional and corporate levels.

What We're Looking For

• Education: High school diploma or GED required; Associate's degree preferred.
• Experience: At least 2 years in a fast-paced administrative or supervisory role, managing 5+ employees. Experience with Medicare/Medicaid home care regulations is a plus.
• Skills:
• Strong leadership and motivational abilities
• Excellent verbal, written, and interpersonal communication
• Ability to handle performance issues, client concerns, and sensitive matters with professionalism
• Strong organizational and problem-solving skills
• Tech-savvy, with the ability to quickly adapt to internal software and mobile applications
• Knowledge of healthcare industry trends and best practices
• Other Requirements: Reliable transportation and compliance with health screening requirements.

Why Join Elara Caring?

• Opportunities for career growth and leadership development
• A collaborative, supportive culture rooted in respect and excellence
• The chance to lead a team dedicated to providing meaningful, life-changing care

Ready to Lead with Purpose? If you're a results-driven leader with a passion for people and a dedication to quality care, we'd love to hear from you. Apply today to become a Branch Director PCS at Elara Caring and help us continue to transform the way care is delivered.