Bojangles General Manager (Gerente General) - Monroe, NC - 972
Company : Bojangles
Location : Monroe, NC, 28111
Posted Date : 4 November 2025
Job Type : Other
Category : Management
Occupation : General Manager
Job Details
Overview
General Managers lead their teams in providing guests with exceptional Southern Hospitality. They develop and lead a team that drives traffic, sales, and profitability while maintaining a customer-centric culture and ensuring an outstanding guest and employee experience.
Responsibilities
People
- Actively seek growth opportunities or assignments for development.
- Communicate effectively and timely with all guests (internal and external).
- Take an active role with all new team members.
- Serve as a subject matter expert and adhere to all systems and processes.
- Demonstrate our Cultural Principles in every interaction.
Performance
- Adhere to all systems and processes including BoFood and BoLabor; serve as the subject matter expert.
- Uphold standards and take corrective action when standards are not met.
- Empower team members to maintain WOW guest service with every interaction.
- Reduce R&M through proper manager walks, process execution, and timely escalation of opportunities where applicable.
- Engage and foster external community relationships, including recruitment and sales growth via digital platforms and catering.
Profit
- Increase same-store growth through sales and guest counts.
- Understand the restaurant P&L results and how quality, service, and cleanliness impact sales.
- Participate in inventory management and uphold all safety and security standards.
- Engage in all LTOs throughout the LTO lifecycle, including training and POP by deadlines.
Qualifications
- A minimum of 3 years of management experience.
- 18 years or older
- Able to read, write and speak English.
- Must possess a valid driver’s license and have access to reliable transportation.
- Available to work any shift, 7 days a week, with a required 50-hour work week.
- Prior supervisory experience with a coaching mindset.
- Experience onboarding employees at all levels.
- Experience with Microsoft Office.
- Cash handling and bank deposit experience.
- Ability to multi-task and lead teams in a fast-paced environment.
- Capacity to bend, stand, kneel, and lift 25+ lbs frequently.
Benefits
- 401(k) with matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Paid training
- Vision insurance
We encourage applicants with a criminal record to apply. Bojangles Restaurants Inc. is a Fair Chance, Equal Employment Opportunity, and Affirmative Action employer.
Location notes: Charlotte, NC; Indian Trail, NC; Pineville, NC; Harrisburg, NC. Salary ranges vary by location.
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