Bojangles General Manager (Gerente General) - Lexington, NC - 953
Company : Bojangles
Location : Lexington, NC, 27292
Posted Date : 4 November 2025
Job Type : Other
Category : Management
Occupation : General Manager
Job Details
Job Summary
General Managers lead their teams in providing our guests with the most exceptional experience in Southern Hospitality. General Managers develop and lead a team that drives traffic, sales, and profitability in our restaurants, by maintaining a customer-centric culture. They do this by ensuring an outstanding guest and employee experience.
Responsibilities
- Actively seek growth opportunities or assignments for development.
- Communicates effectively and timely with all guests (internal and external).
- Takes an active role with all new team members.
- Subject matter expert and adherence to all systems and processes.
- Effectively demonstrates our Cultural Principles in every interaction.
Performance
- Subject matter expert and adherence to all systems and processes to include BoFood and BoLabor.
- Upholds standards and takes corrective action when standards are not being met.
- Empowers team members to maintain WOW guest service with every interaction.
- Reduces R&M through proper manager walks, process execution, and timely escalation of opportunities where applicable.
- Engages and fosters external community relationships to include recruitment and sales growth, e.g., digital platforms and catering.
Profit
- Ability to increase same-store growth through sales and guest counts.
- Understands the restaurant P&L results.
- Understands how quality, service, and cleanliness impact sales.
- Actsively participates in inventory management.
- Demonstrates and upholds all safety and security standards.
- Engages in all LTO throughout the LTO life cycle, including training and POP by deadlines.
Qualifications
- A minimum of 3 years’ management experience.
- 18 years or older.
- Able to read, write and speak English.
- Must possess a valid driver’s license and access to reliable transportation.
- Available to work any shift, 7 days a week, with a required 50-hour work week.
- Prior supervisory experience with a coaching mindset.
- Previous onboarding experience with employees at all levels.
- Prior Microsoft Office experience.
- Prior cash handling and bank deposit experience.
- Ability to multi-task and lead teams in a fast-paced environment.
- Ability to bend, stand, kneel frequently, lifting 25+ lbs.
Benefits
- 401(k) with matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Paid training
- Vision insurance
People with a criminal record are encouraged to apply. Bojangles Restaurants Inc. is a Fair Chance, Equal Employment Opportunity, Affirmative Action employer.
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