Bilingual Medical Receptionist

Medical Receptionist

The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Job Functions:

• Outreach to potential new patients and collecting patient charges.
• Ensure quality customer problems are resolved.
• Initiate coordination of care documents on behalf of patients.
• Maintains the reception area, appointment scheduling, and verification of insurances.
• Answer incoming calls and takes and distributes accurate messages.
• Greets visitors and determines the nature of their visit.
• Responds to routine inquiries from internal or external sources.

Required Qualifications:

• 1+ year of experience as a medical receptionist in a medical clinic or hospital setting; managing multiple phone lines.
• Excellent Customer Service and phone etiquette.
• Knowledge of MS Office (Word, Excel, Outlook, Access)
• Must be able to work at the Conviva Care clinic located at: 7959 Fredericksburg Road, Suite 105, San Antonio, Texas 78229

Preferred Qualifications:

• Two years related experience preferred
• Associate degree
• EMR experience preferably with Athena
• Knowledge of Medical terminology
• Bilingual (English/Spanish), with the ability to speak with patients in both languages.

Medical Receptionist Working Hours:

• Scheduled 40 hours per week
• Monday to Friday 8AM-5PM

Additional Information:

This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Benefits: Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial securityboth today and in the future, including:

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

Scheduled Weekly Hours: 40

Pay Range: $38,000 - $45,800 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.